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Aaron Chevrolet - Service Center

Lake Elsinore, CA

4.6
474 Reviews
Call Service Center (951) 228-4513

474 Reviews of Aaron Chevrolet - Service Center

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October 09, 2023

First visit since it became Aaron Chevrolet. Service was excellent and personnel were very friendly. More

by rmartinez35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not recall
Report | Print
Oct 09, 2023 -

Aaron Chevrolet responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Mark Fradd, Service and Parts Director mfradd@aaronchevy.com (951) 228-3054

October 05, 2023

My first visit to this dealership and I was impressed with the smooth and efficient checkin process. Denny Covarrubias was helpful with outlining service options and repairs needed for my car. More

by RB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denny Covarrubias
Report | Print
Oct 05, 2023 -

Aaron Chevrolet responded

It’s great to know that Denny provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Mark Fradd, Service and Parts Director mfradd@aaronchevy.com (951) 228-3054

October 04, 2023

Early morning service. Although took a little longer than I would have liked for an oil change and tire rotation. Mario was a super nice guy as well! More

by ERICF29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
Report | Print
Oct 05, 2023 -

Aaron Chevrolet responded

Thanks for your great review, Eric. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Mark Fradd, Service and Parts Director mfradd@aaronchevy.com (951) 228-3054

October 04, 2023

Great service, friendly staff , vehicle was serviced in a timely manner…I was kept informed throughout the entire process! More

by sharktracs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Kuzmanic
Report | Print
Oct 05, 2023 -

Aaron Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Mark Fradd, Service and Parts Director mfradd@aaronchevy.com (951) 228-3054

October 04, 2023

very good fast and efficient service with fair price qualified and certified staff, of course I recommend it More

by germaflores_88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Vazquez, Mike Gandy
Report | Print
Oct 05, 2023 -

Aaron Chevrolet responded

It's our pleasure to provide top-quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Aaron Chevrolet, we value our customers and we look forward to seeing you on your next visit. Sincerely, Mark Fradd, Service and Parts Director mfradd@aaronchevy.com (951) 228-3054

October 02, 2023

Great service and had vehicle ready before the time that it was promised. Thanks for another great experience. More

by JBEN_ELECT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Report | Print
Oct 03, 2023 -

Aaron Chevrolet responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Aaron Chevrolet. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Mark Fradd, Service and Parts Director mfradd@aaronchevy.com (951) 228-3054

September 27, 2023

Service was great, service manager Denny was very Helpful Got my truck out in a timely manvery awesome dealership More

by Gary.unzueta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denny
Report | Print
Sep 28, 2023 -

Aaron Chevrolet responded

Hi Gary and thank you for your kind words. We are very happy to hear that Denny was so attentive during your visit to our dealership. Thank you again and we look forward to working with you again in the future! Sincerely, Mark Fradd, Service and Parts Director mfradd@aaronchevy.com (951) 228-3054

September 26, 2023

Excellent customer service and the alignment tech was spot on! This dealership’s service is better than the one I purchased my vehicle from. More

by M1Jeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faiyas
Report | Print
Sep 26, 2023 -

Aaron Chevrolet responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Mark Fradd, Service and Parts Director mfradd@aaronchevy.com (951) 228-3054

September 26, 2023

It has great customer service always taken care and always explain when something is in need or will need attention soon. More

by QUINTOS_34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Sep 26, 2023 -

Aaron Chevrolet responded

We are committed to providing top-quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Aaron Chevrolet, we value our customers and we look forward to seeing you on your next visit. Sincerely, Mark Fradd, Service and Parts Director mfradd@aaronchevy.com (951) 228-3054

September 25, 2023

did complete the survey and did express how dissatisfied we are at the fact that the dealer knows something is wrong with the truck but because nothing is "broken" it won't get fixed, to top it off we were More

by KIA2013
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dealer in general
Report | Print
Sep 27, 2023 -

Aaron Chevrolet responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Mark Fradd, Service and Parts Director mfradd@aaronchevy.com (951) 228-3054

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