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Aaron Ford of Escondido

Escondido, CA

4.5
2,336 Reviews

1717 Auto Park Way S

Escondido, CA

92029

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Showing 2,336 reviews

May 28, 2022

Extrememly helpful. Discussed all my concerns and questions. Very friendly. I wouldnt go anywhere else! More

by Daustin1984
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Milks
May 31, 2022 -

Aaron Ford of Escondido responded

Thank you for sharing your experience with us! We're happy to hear it went well. We truly appreciate your feedback! Danny Meraz General Sales Manager

May 27, 2022

Service was performed the next day after I called they came to me and performed oil change, tire rotation and full inspection. Could not have been more convenient. More

by nicholas.collins19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tinsley, Shannon Medina, Jerman Rodas, Michael White, Michael Clark, Viktor Mazurenko
May 31, 2022 -

Aaron Ford of Escondido responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Tinsley Service Manager

May 27, 2022

Very happy with the recall and warranty service. The service tech was great. However, displeased with being charged a large sum to replace defective license plate bulbs. More

by TIBURON1166
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael White
May 31, 2022 -

Aaron Ford of Escondido responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Mike Tinsley Service Manager

May 27, 2022

Costs are excessive ($430 +) to replace the wiring harness damaged due to rodents; and upload a computer program update to possibly repair the center console screen which intermittently had been freez More

by kleinkauf2
Customer Service
Recommend Dealer
No
Employees Worked With
Shannon Medina
Jun 03, 2022 -

Aaron Ford of Escondido responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Mike Tinsley Service Manager

Jun 03, 2022 -

kleinkauf2 responded

I won't send my contact info publicly

May 27, 2022

Great job by Travis! Thanks for the help…! Looking forward to driving this beast, again thanks More

by Sjfriar45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Milks
May 31, 2022 -

Aaron Ford of Escondido responded

Thank you for choosing Gosch Ford Escondido, your feedback and rating mean a lot to us. We're glad Travis was able to help, and we hope to see you again! Danny Meraz General Sales Manager

May 27, 2022

A dealership can easily be just another dealership but, when you find a dealership that truly takes care of its guests and has competitive prices, you should hold firm to it. This is how Denisse Canales an More

by Moses Chairez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Meraz, Lisa Clark, Armando Castaneda, Denisse Canales, Michael White
May 31, 2022 -

Aaron Ford of Escondido responded

Thanks for your feedback on your recent visit to Gosch Ford Escondido. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Danny Meraz General Sales Manager

May 26, 2022

Lied about my vehicle, claimed it had issues and denied working on it when it was clearly fine. More

by jamessalgado
Customer Service
Recommend Dealer
No
Employees Worked With
Shannon Medina
Jun 03, 2022 -

Aaron Ford of Escondido responded

Thank you for bringing this to our attention, James, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Mike Tinsley Service Manager

May 26, 2022

Fernando was more than accommodating and even helped when I made a mistake on the paper work. Super patient and would definitely recommend to a close friend or family member. More

by Michala Matia
Recommend Dealer
Yes
Employees Worked With
Fernando Martinez
May 31, 2022 -

Aaron Ford of Escondido responded

Thanks for sharing your thoughts about your experience with Gosch Ford Escondido. We appreciate your business, Michala, and hope to see you again soon! Danny Meraz General Sales Manager

May 25, 2022

Quality of service and people is 5 star. Only reason I’m deducting a star is it just takes too long and they won’t provide me with a ride home. I live in a rural town about 20 miles away,. A More

by 1carolyn3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shannon Medina, Jerman Rodas
May 26, 2022 -

Aaron Ford of Escondido responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mike Tinsley Service Manager

May 25, 2022

Abraham was amazing. Very patient and accommodating to what I was looking for. Overall had a positive experience and would recommend him to family member or close friend. More

by Michala Matia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Diaz Marquez
May 26, 2022 -

Aaron Ford of Escondido responded

Thank you so much for your wonderful review! We are thrilled that Abraham had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Gosch Ford Escondido! Danny Meraz General Sales Manager

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