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Aaron Ford of Escondido

Escondido, CA

Overview
Employees
Reviews
Vehicles
4.5
2,337 Reviews
Aaron Ford of Escondido in Escondido, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 760-745-3361.
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1717 Auto Park Way S

Escondido, CA

92029

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Showing 2,337 reviews

May 04, 2022

The service was a good experience. I was able to get an appointment same week and get the needed work done. More

by Satek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Medina
Report | Print
May 06, 2022 -

Aaron Ford of Escondido responded

Thanks for sharing your thoughts about your experience with Gosch Ford Escondido. We appreciate your business and hope to see you again soon! Mike Tinsley Service Manager

May 04, 2022

I was shopping for a used newer transit van for personal use for about two years. I finally decided to purchase new, but had never ordered or built a vehicle. Josh Jamison was a huge help and I am complet More

by markmiller3155
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Martinez, Josh Jamison
Report | Print
May 04, 2022 -

Aaron Ford of Escondido responded

Mark, thank you for choosing Gosch Ford Escondido, your feedback and rating mean a lot to us. We're glad Josh and our team were able to help, and we hope you enjoy your new van! Danny Meraz General Sales Manager

May 03, 2022

I couldn’t get any answers as to what the technician did or didn’t do. I sent several texts to the service person after I picked up my truck (she wasn’t there went I arrived for pick up). She responded a co More

by cherylhamer400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shannon Medina
Report | Print
May 06, 2022 -

Aaron Ford of Escondido responded

Thank you for bringing this to our attention, Cheryl, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Mike Tinsley Service Manager

May 03, 2022

Charged for an emissions related repair that was warranty. Vehicle needed a reflash and instead was charged for the reflash. Car is barely a year old and less that 18k miles More

by Kyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shannon Medina
Report | Print
May 06, 2022 -

Aaron Ford of Escondido responded

Thank you for your review, Kyle. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Mike Tinsley Service Manager

May 03, 2022

Always professional and got me taken care even with an add on recall repair while I waited. More

by robert.aslanian721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tinsley, Shannon Medina
Report | Print
May 04, 2022 -

Aaron Ford of Escondido responded

Thank you for your business and this review, Robert. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Tinsley Service Manager

May 03, 2022

Very pleasant and had me out of there in a timely fashion. Everyone was helpful. More

by rrozell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerman Rodas
Report | Print
May 04, 2022 -

Aaron Ford of Escondido responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Escondido. Mike Tinsley Service Manager

May 02, 2022

Very nice and clean. Friendly staff. Worked with our budget wonderfully. Definitely made me see dealerships in a better light! More

by Aiyanna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomez
Report | Print
May 02, 2022 -

Aaron Ford of Escondido responded

Thank you for your business and this review. We're happy to hear Carlos was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Danny Meraz General Sales Manager

May 02, 2022

Kept truck all day for a brand new tonneau cover issue - never even tried to fix it- service writer ordered new cover instead. Needed to use bed of truck so I fixed issue in 20 minutes at home. More

by Jym
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shannon Medina
Report | Print
May 06, 2022 -

Aaron Ford of Escondido responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would appreciate the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Mike Tinsley Service Manager

May 01, 2022

Muy buen vendedor . Excelente servicio. Me ayudo y contesto todas mis dudas. Muchas gracias muy amable. More

by Raquelcisneros25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Diaz Marquez
Report | Print
May 02, 2022 -

Aaron Ford of Escondido responded

Raquel, Thank you for taking the time to share your thoughts on working with Abraham and our team. We're glad to hear we delivered such a great experience! Danny Meraz General Sales Manager

May 01, 2022

The dealership was very clean and organized. The customer service Abraham Diaz was excellent and very friendly answered all my questions. More

by Raquelcisneros25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Diaz Marquez
Report | Print
May 02, 2022 -

Aaron Ford of Escondido responded

Raquel, It's fantastic to hear that Abraham provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Gosch Ford Escondido! Danny Meraz General Sales Manager

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