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Aaron Ford of Escondido

Overview Reviews (2,336) Inventory (347)

Aaron Ford of Escondido

Name: Aaron Ford of Escondido
Address: 1717 Auto Park Way S, Escondido, CA, 92029, US
Telephone: (760) 871-4348
Rating: 4.5

4.5

2,336 Reviews

1717 Auto Park Way S, Escondido, California 92029

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Sales: (760) 871-4348

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Aaron Ford of Escondido

Escondido, CA

Overview

Reviews

Vehicles

4.5

2,336 Reviews

Call Dealership (760) 871-4348

1717 Auto Park Way S

Escondido, CA

92029

Directions

4.5

2,336 Reviews

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Overview Reviews (2,336) Inventory (347)

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Sales: (760) 871-4348

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Showing 2,336 reviews

May 04, 2022

SERVICE VISIT

The service was a good experience. I was able to get an appointment same week and get the needed work done. I was able to get an appointment same week and get the needed work done. More

by Satek

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Shannon Medina

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May 06, 2022 -

Aaron Ford of Escondido responded

Thanks for sharing your thoughts about your experience with Gosch Ford Escondido. We appreciate your business and hope to see you again soon! Mike Tinsley Service Manager

May 03, 2022

SERVICE VISIT

I couldn’t get any answers as to what the technician did or didn’t do. I sent several texts to the service person after I picked up my truck (she wasn’t there went I arrived for pick up). She responded a co or didn’t do. I sent several texts to the service person after I picked up my truck (she wasn’t there went I arrived for pick up). She responded a couple of times that she was checking …. Never had my questions and concerns addressed! Totally ignored!!! More

by cherylhamer400

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Employees Worked With

Shannon Medina

Report | Print

May 06, 2022 -

Aaron Ford of Escondido responded

Thank you for bringing this to our attention, Cheryl, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Mike Tinsley Service Manager

May 03, 2022

SERVICE VISIT

Charged for an emissions related repair that was warranty. Vehicle needed a reflash and instead was charged for the reflash. Car is barely a year old and less that 18k miles warranty. Vehicle needed a reflash and instead was charged for the reflash. Car is barely a year old and less that 18k miles More

by Kyle

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Employees Worked With

Shannon Medina

Report | Print

May 06, 2022 -

Aaron Ford of Escondido responded

Thank you for your review, Kyle. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Mike Tinsley Service Manager

May 03, 2022

SERVICE VISIT

Always professional and got me taken care even with an add on recall repair while I waited. add on recall repair while I waited. More

by robert.aslanian721

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Mike Tinsley, Shannon Medina

Report | Print

May 04, 2022 -

Aaron Ford of Escondido responded

Thank you for your business and this review, Robert. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Tinsley Service Manager

May 03, 2022

SERVICE VISIT

Very pleasant and had me out of there in a timely fashion. Everyone was helpful. fashion. Everyone was helpful. More

by rrozell

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jerman Rodas

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May 04, 2022 -

Aaron Ford of Escondido responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Escondido. Mike Tinsley Service Manager

May 02, 2022

SALES VISIT - USED

Very nice and clean. Friendly staff. Worked with our budget wonderfully. Definitely made me see dealerships in a better light! Friendly staff. Worked with our budget wonderfully. Definitely made me see dealerships in a better light! More

by Aiyanna

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Carlos Gomez

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May 02, 2022 -

Aaron Ford of Escondido responded

Thank you for your business and this review. We're happy to hear Carlos was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Danny Meraz General Sales Manager

May 02, 2022

SERVICE VISIT

Kept truck all day for a brand new tonneau cover issue - never even tried to fix it- service writer ordered new cover instead. Needed to use bed of truck so I fixed issue in 20 minutes at home. never even tried to fix it- service writer ordered new cover instead. Needed to use bed of truck so I fixed issue in 20 minutes at home. More

by Jym

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Employees Worked With

Shannon Medina

Report | Print

May 06, 2022 -

Aaron Ford of Escondido responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would appreciate the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Mike Tinsley Service Manager

May 01, 2022

SERVICE VISIT

It was very professional and everyone was polite ! Also every effort was made to meet our budget to purchase a vehicle. Also every effort was made to meet our budget to purchase a vehicle. More

by evangelinacabrera42

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Sean Sweeney, Lisa Clark

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May 01, 2022 -

Aaron Ford of Escondido responded

Thank you for the kind words for our team! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Mike Tinsley Service Manager

May 01, 2022

SALES VISIT - NEW

Muy buen vendedor . Excelente servicio. Me ayudo y contesto todas mis dudas. Muchas gracias muy amable. Excelente servicio. Me ayudo y contesto todas mis dudas. Muchas gracias muy amable. More

by Raquelcisneros25

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Abraham Diaz Marquez

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May 02, 2022 -

Aaron Ford of Escondido responded

Raquel, Thank you for taking the time to share your thoughts on working with Abraham and our team. We're glad to hear we delivered such a great experience! Danny Meraz General Sales Manager

May 01, 2022

SALES VISIT - NEW

The dealership was very clean and organized. The customer service Abraham Diaz was excellent and very friendly answered all my questions. The customer service Abraham Diaz was excellent and very friendly answered all my questions. More

by Raquelcisneros25

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Abraham Diaz Marquez

Report | Print

May 02, 2022 -

Aaron Ford of Escondido responded

Raquel, It's fantastic to hear that Abraham provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Gosch Ford Escondido! Danny Meraz General Sales Manager

Aaron Ford of Escondido

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