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Aaron Ford of Escondido

Escondido, CA

4.5
2,336 Reviews

1717 Auto Park Way S

Escondido, CA

92029

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Showing 2,336 reviews

April 29, 2022

Shannon and the parts team did an amazing job, best customer service I’ve ever had! The sales team were extremely friendly and helpful! More

by Taylor Blais
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Deines, Taylor Blais, Chris Thomas, Shannon Medina, Christine Maples, Jake Pool
May 01, 2022 -

Aaron Ford of Escondido responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Escondido. Mike Tinsley Service Manager

April 28, 2022

Outstanding service advisor. Went out of his way to make the maintenance happen. I have had a lot of contact with auto dealer service and this was by far the best. More

by Alvanduyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Clayton
May 01, 2022 -

Aaron Ford of Escondido responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mike Tinsley Service Manager

April 28, 2022

They did an outstanding job on my vehicle. Would not hesitate to recommend anyone to this dealer ! More

by herra6161
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerman Rodas
May 01, 2022 -

Aaron Ford of Escondido responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Tinsley Service Manager

April 27, 2022

It took a month to get an appointment. Dropped off the car at 8:00 a.m. and at 3:30 it hadn’t even been looked at and they wanted to keep it over the weekend. No thank you - we needed the More

by michele.pierce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shannon Medina
May 01, 2022 -

Aaron Ford of Escondido responded

Michele, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Mike Tinsley Service Manager

April 27, 2022

Abraham and everyone involved was easy to work with, transparent and efficient in getting the deal done. More

by ksbarnard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Martinez, Abraham Diaz Marquez
Apr 28, 2022 -

Aaron Ford of Escondido responded

Thank you! Abraham and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Escondido. Danny Meraz General Sales Manager

April 26, 2022

The car sales was very good and the service department is awesome. One thing that I don’t like, is once you’ve made your appointment and they tell you that you have to leave your car (because there aren’t en More

by Rodriguezsherry27
Recommend Dealer
Yes
Employees Worked With
Shannon Medina
Apr 28, 2022 -

Aaron Ford of Escondido responded

Sherry, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly. Our goal is to make sure everyone that visits the dealership has a top notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you. Mike Tinsley Service Manager

April 26, 2022

From the second I walked in the door till the moment I left it was a joke. I have never experienced such unprofessional employees and management. My vehicle was never even fixed, however it came out worse More

by nicolehexom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Gosch, Mike Tinsley, Jerman Rodas
May 01, 2022 -

Aaron Ford of Escondido responded

Nicole, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Mike Tinsley Service Manager

April 26, 2022

My 1st experience was not great at all, but Mike jumped inn, and helped me out, professionally notifying Me and working with me with any questions and problems I had,Thank you, For attending Me! More

by el.zepeda1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tinsley
Apr 28, 2022 -

Aaron Ford of Escondido responded

El, Thank you for taking the time to share your thoughts on working with Mike and our team. We're glad to hear we delivered such a great experience! Mike Tinsley Service Manager

April 26, 2022

I received a great customer service. The salesperson was really helpful and knowledgeable about the car I was interested to buy. Service was great and everyone was so helpful. More

by dorotak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo sales advisor , Armando Castaneda
Apr 28, 2022 -

Aaron Ford of Escondido responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ricardo met your expectations. Thank you again for choosing Gosch Ford Escondido, we look forward to having you as one of our valued customers for many more years to come! Danny Meraz General Sales Manager

April 25, 2022

I leased a platinum explorer 3 years ago and just payed off my lease and purchased the car. Denisse Canales was exceptional in being ready for my arrival and expediting the process. More

by Wedge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Meraz, Denisse Canales
Apr 25, 2022 -

Wedge responded

yes.

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