
Aaron Ford of Escondido
Escondido, CA
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Shannon and the parts team did an amazing job, best customer service I’ve ever had! The sales team were extremely friendly and helpful! customer service I’ve ever had! The sales team were extremely friendly and helpful! More
Outstanding service advisor. Went out of his way to make the maintenance happen. I have had a lot of contact with auto dealer service and this was by far the best. Went out of his way to make the maintenance happen. I have had a lot of contact with auto dealer service and this was by far the best. More
It took a month to get an appointment. Dropped off the car at 8:00 a.m. and at 3:30 it hadn’t even been looked at and they wanted to keep it over the weekend. No thank you - we needed the Dropped off the car at 8:00 a.m. and at 3:30 it hadn’t even been looked at and they wanted to keep it over the weekend. No thank you - we needed the car to get to work on the weekend. So irritating and a big disappointment. More
The car sales was very good and the service department is awesome. One thing that I don’t like, is once you’ve made your appointment and they tell you that you have to leave your car (because there aren’t en awesome. One thing that I don’t like, is once you’ve made your appointment and they tell you that you have to leave your car (because there aren’t enough mechanics) You do not offer a loaner car. Because of this last issue I said I wouldn’t but another Ford Escape out Ford for that matter. More
From the second I walked in the door till the moment I left it was a joke. I have never experienced such unprofessional employees and management. My vehicle was never even fixed, however it came out worse left it was a joke. I have never experienced such unprofessional employees and management. My vehicle was never even fixed, however it came out worse from the dealership service department then it went in. That is unacceptable, from a dealership and I will never go back to Gosch Ford again. More
My 1st experience was not great at all, but Mike jumped inn, and helped me out, professionally notifying Me and working with me with any questions and problems I had,Thank you, For attending Me! inn, and helped me out, professionally notifying Me and working with me with any questions and problems I had,Thank you, For attending Me! More
I received a great customer service. The salesperson was really helpful and knowledgeable about the car I was interested to buy. Service was great and everyone was so helpful. The salesperson was really helpful and knowledgeable about the car I was interested to buy. Service was great and everyone was so helpful. More
I leased a platinum explorer 3 years ago and just payed off my lease and purchased the car. Denisse Canales was exceptional in being ready for my arrival and expediting the process. off my lease and purchased the car. Denisse Canales was exceptional in being ready for my arrival and expediting the process. More