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Aaron Ford of Escondido

Escondido, CA

4.5
2,336 Reviews

1717 Auto Park Way S

Escondido, CA

92029

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Showing 2,336 reviews

April 25, 2022

Dealership was warm and welcoming. I received no pressure at any time. Fernando listened to my concerns and wishes, and followed through on his word. The financing department was th More

by Jpaaronsd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo, Mike Tinsley, Armando Castaneda
Apr 25, 2022 -

Aaron Ford of Escondido responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Gosch Ford Escondido! Danny Meraz General Sales Manager

April 25, 2022

I did this once but again everyone was courteous and prompt in helping me. It is close to my house for driving. More

by georosmc7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Person who did video which I lost someplace in space? Can it be sent again so my husband can see it?, Jerman Rodas
Apr 25, 2022 -

Aaron Ford of Escondido responded

Thank you for choosing Gosch Ford Escondido, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mike Tinsley Service Manager

April 25, 2022

I like the ability to receive text messages about the work recommended on the vehicle. More

by lisacampbell1130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Medina
Apr 25, 2022 -

Aaron Ford of Escondido responded

We appreciate your business, Lisa, and our team looks forward to serving you again soon! Mike Tinsley Service Manager

April 25, 2022

Very nice and very helpful thanks for the great service. I bring my car to this dealer every time I need it. More

by danteibanez1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerman Rodas
Apr 25, 2022 -

Aaron Ford of Escondido responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Dante, and we look forward to working with you again. Mike Tinsley Service Manager

April 23, 2022

Unfortunately, I have to retract my last positive review. The salesman Carlos was very friendly but I still had the feeling that they were trying to hide fees and were dishonest about things we needed. The s More

by Jaredbaez
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos Nieto , Armando Castaneda
Apr 25, 2022 -

Aaron Ford of Escondido responded

It's fantastic to hear that Carlos provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Gosch Ford Escondido! Danny Meraz General Sales Manager

April 23, 2022

Friendly service advisors and helpful office staff. I appreciate the dedication and care the techs have. Always seem to go the extra mile. More

by BDR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mehdi Khadiri, Jerman Rodas
Apr 25, 2022 -

Aaron Ford of Escondido responded

Thanks for sharing your thoughts about your experience with Gosch Ford Escondido. We appreciate your business and hope to see you again soon! Mike Tinsley Service Manager

April 22, 2022

Whole process went smoothly. My salesman Coach was great and took his time with me, showed me every feature in my new car. More

by DahlstromA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick "Coach" Hill
Apr 25, 2022 -

Aaron Ford of Escondido responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Coach delivered such a great experience! Danny Meraz General Sales Manager

April 22, 2022

Avoid at all costs. Anything done on the sales side takes forever to get done and the sales team is absolutely unwilling to work with you on any issue you may have. Took More

by Cbeveridge2008
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Clark, Carlos Gomez, Jerman Rodas
May 01, 2022 -

Aaron Ford of Escondido responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Danny Meraz General Sales Manager

April 22, 2022

Service is always great and the Service advisors are always polite and helpful! The place is always clean and friendly More

by mwest5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tinsley
Apr 25, 2022 -

Aaron Ford of Escondido responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Tinsley Service Manager

April 22, 2022

All the people were very friendly and explained everything very well and I felt good about dealing with them More

by joeu1937
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Martinez, Jerman Rodas
Apr 25, 2022 -

Aaron Ford of Escondido responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Escondido. Mike Tinsley Service Manager

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