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Aaron Ford of Escondido

Escondido, CA

4.5
2,336 Reviews

1717 Auto Park Way S

Escondido, CA

92029

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Showing 2,336 reviews

April 11, 2022

Awesome service! They did pretty good tnx.for all you did on my car and your advices More

by fray37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tinsley
Apr 11, 2022 -

Aaron Ford of Escondido responded

Thank you so much for your excellent review! We are so glad that Mike had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Gosch Ford Escondido. Please don't hesitate to reach out if you need anything else. Mike Tinsley Service Manager

April 11, 2022

We Won’t use your services again due to service duration and customer communication inadequacy. More

by cviv2
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jimmy
Apr 28, 2022 -

Aaron Ford of Escondido responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Mike Tinsley Service Manager

April 08, 2022

Jerimy is the best! I’m happy with my whole experience and them accommodating me when I needed to pick up my son during the process. Thanks!! More

by Amanda George
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Deines
Apr 08, 2022 -

Aaron Ford of Escondido responded

Amanda, thank you for taking the time to share your thoughts on working with our team. We're glad to hear Jerimy delivered such a great experience! Danny Meraz General Sales Manager

April 08, 2022

The team there at the dealership were extremely helpful and professional. I am very happy with the staff there, especially our salesman Michael. One thing I really don't like was the dealer markup added More

by Woodardj84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ghavami
Apr 08, 2022 -

Aaron Ford of Escondido responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Gosch Ford Escondido! Danny Meraz General Sales Manager

April 07, 2022

Great experience. Loved the video of the car being serviced. It’s nice to see what is happening to my car behind the curtain. More

by lehlavin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Clark
Apr 07, 2022 -

Aaron Ford of Escondido responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mike Tinsley Service Manager

April 07, 2022

I can only wish that advisers would be honest with me regarding warrantee issues For other services rendered I m completely satisfied Thanks for asking Intill the next time More

by vbersamin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tinsley, Shannon Medina
Apr 08, 2022 -

Aaron Ford of Escondido responded

Thank you for your feedback. Please don't hesitate to reach out to us directly if you have any questions or concerns, we would be happy to help! We sincerely value your business and look forward to your next visit. Mike Tinsley Service Manager

April 06, 2022

They were very accommodating and did a great job at making the sell comfortable and affordable. More

by ab.andrea.brooks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Martinez, Rick "Coach" Hill
Apr 06, 2022 -

Aaron Ford of Escondido responded

Andrea, thank you for sharing your thoughts about your experience with Gosch Ford Escondido. We appreciate your business and hope to see you again soon! Danny Meraz General Sales Manager

April 06, 2022

To simply get an oil change and tire rotation requires me to take an entire day off of work. The service technicians rarely seem to assist with attempting to properly diagnose vehicle. Took my breaks in to b More

by Chaloux.Shonta
Recommend Dealer
No
Employees Worked With
Person is not listed
Apr 23, 2022 -

Aaron Ford of Escondido responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Mike Tinsley Service Manager

April 05, 2022

I got a good deal for my truck in 2018 and have been taking it in for service ever since. Very happy so far. More

by dansuebuller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerman Rodas
Apr 05, 2022 -

Aaron Ford of Escondido responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mike Tinsley Service Manager

April 05, 2022

Pleasant staff that could have but did not try up sell to me unnecessary repairs. I’m an ex mechanic and I appreciate their honesty. Gracious shuttle to home and back and car was washed. Drove home happy and More

by donkeyjeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 05, 2022 -

Aaron Ford of Escondido responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Escondido! Mike Tinsley Service Manager

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