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Aaron Ford of Escondido

Escondido, CA

4.5
2,336 Reviews

1717 Auto Park Way S

Escondido, CA

92029

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Showing 2,336 reviews

April 03, 2022

I recommend gosch of Escondido. It's very friendly and they help you find the car that fits your needs. They go the extra mile for you. More

by Laura
Recommend Dealer
Yes
Employees Worked With
Ricardo Durazo, Lisa Clark, William Gebbie, Armando Castaneda
Apr 04, 2022 -

Aaron Ford of Escondido responded

Laura, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Danny Meraz General Sales Manager

April 02, 2022

I have purchased many cars in my lifetime and trucks but Carlos is an exceptional sales person we had a wonderful conversation he was honest upfront and made every effort to make the sale of my new truck a More

by Mpspage
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomez
Apr 04, 2022 -

Aaron Ford of Escondido responded

Thank you for your business and this review. We're happy to hear Carlos was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Danny Meraz General Sales Manager

April 02, 2022

They Did what I needed in timely manner. Very difficult to get appointments scheduled though. More

by cpcurran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tinsley
Apr 04, 2022 -

Aaron Ford of Escondido responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Mike Tinsley Service Manager

April 01, 2022

Travis was very knowledgeable and answered all our questions with clarity and compassion. Thanks so much! More

by ytallis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Clark, Travis Milks, Armando Castaneda
Apr 01, 2022 -

Aaron Ford of Escondido responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Escondido. Danny Meraz General Sales Manager

April 01, 2022

Service advisors were nice and really concerned about getting my vehicle fixed. Great job Mike. More

by cleichliter
Recommend Dealer
Yes
Employees Worked With
Michael White
Apr 04, 2022 -

Aaron Ford of Escondido responded

Thank you for choosing Gosch Ford Escondido, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mike Tinsley Service Manager

April 01, 2022

The service department failed to fill up the DEF fluid during my oil change visit. Additionally, I had to go through the entire check in process to get the DEF filled up. I signed the authorization for th More

by MSBRIDOUT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael
Apr 04, 2022 -

Aaron Ford of Escondido responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We’d love to get to the bottom of this and turn things around for you. Mike Tinsley Service Manager

April 01, 2022

Service has been good, parts are expensive, but service was done on time within 2 days More

by Jan M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael White
Apr 02, 2022 -

Jan M. responded

I was very happy with Michael White as my service advisor.

April 01, 2022

Called for appointment for regular basic service and was told couldn’t schedule me in for a couple weeks. That was disappointing but Mike Clark got it done next day. Ended up happy. More

by jiml5419
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Clark
Apr 04, 2022 -

Aaron Ford of Escondido responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike and our team, and we look forward to working with you again. Mike Tinsley Service Manager

April 01, 2022

Dealing with Gosch Ford Escondido was my worst experience ever at any dealership. I dropped my vehicle off (2018, 60K miles, failed transmission) on 12/31, it was mis-diagnosed, after two weeks I was told i More

by spgo3377
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Tinsley
April 01, 2022

First of all I took my truck in to get a turbo noise with oil around my turbo and check engine like diagnose but only thing they could find is a manifold issue and could not find where the oil came from More

by Leah Dannals
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Tinsley, Jerman Rodas
Apr 19, 2022 -

Aaron Ford of Escondido responded

Thank you for providing this feedback, Leah, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Mike Tinsley Service Manager

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