Aaron Ford of Escondido

I went to buy out my lease and I’ve been dreading this, but Jerimy, Fernando, and Ricardo were all so attentive and made the whole thing super easy. I got an amazing interest rate, and Fernando completed t but Jerimy, Fernando, and Ricardo were all so attentive and made the whole thing super easy. I got an amazing interest rate, and Fernando completed the whole transcript seamlessly and I was out in 2 hours, the shortest time I’ve spent in a dealership and the best experience so far! I didn’t feel pressured whatsoever, and I was presented with all my options before proceeding. They have a great team going, they all work together to make sure the customer is taken care of. Kudos to these guys! Will be doing business here again! :) More

My overall experience is very good when I brought my car in for the works oil change. I had my coupon which I love. I was in and out of there in under 2 hours. They also noticed my wind shield wipers were w in for the works oil change. I had my coupon which I love. I was in and out of there in under 2 hours. They also noticed my wind shield wipers were worn and replaced those for me also. The waiting room is always very clean. Fresh coffee and water. If you have to take your car in for service this is the best place! Thank you So much! More

Did a great job. It did take 4 days longer than expected because they had to order parts and i should have been notified. However other than that it was a very easy p It did take 4 days longer than expected because they had to order parts and i should have been notified. However other than that it was a very easy process and i even got a courtesy ride home when i dropped it off which is really appreciated! More

My sales representative was courteous and very efficient. This was a first in a long time a fast process. Would highly recommend Denise Canales to future buyers. This was a first in a long time a fast process. Would highly recommend Denise Canales to future buyers. More

They diagnoses and fixed my car and it was completely covered under the extended power train warranty covered under the extended power train warranty More

They responded to my needs quickly I am satisfied one hundred percent they took action hundred percent they took action More

Muy buen servicio de los muchachos en la oficina al amigo que recibe afuera y los Mecánicos también! Gracias! que recibe afuera y los Mecánicos también! Gracias! More

Well I think this is the 3rd survey but I had a hard time getting through to service on the phone, and the car wasn't fixed correctly the 1st time. it was fixed correctly the 2nd time after they gave me a re getting through to service on the phone, and the car wasn't fixed correctly the 1st time. it was fixed correctly the 2nd time after they gave me a rental car More

Multiple appts to resolve issue starting in Nov 2021. Dec 1, 2022 appt did not resolve issue. "Get back to you shortly" was next step. I had to call Dec 15 after no followup. Dec 22 appt concluded faulty Dec 1, 2022 appt did not resolve issue. "Get back to you shortly" was next step. I had to call Dec 15 after no followup. Dec 22 appt concluded faulty apim module. Agreed to order replacement part and let me know when available. After again no followup, I rang on Jan 19 only to learn part had never been ordered. Told it would take a few days to get the part and would contact me. Again, after no contact, I called on Feb 14. Told me part had arrived on Feb 10 but I never got a call. Last appt scheduled for Mar 2 for final fix. This fiasco last lasted months with no proactive updates from dealer. It required 3 separate trips. The apim module is central to the trucks control panel hence most control features did not work for months. At same time, I got no warranty help with this issue happening within weeks of my warranty ending. Very frustrating all around. More

Me gusto mucho el trato que me dieron. Y que me ayudaron a eleguir un carro que yo pudiera pagar. Y que me ayudaron a eleguir un carro que yo pudiera pagar. More