Aaron Ford of Escondido

Very poor communication. Even when they say they will call you back… they won’t! Plus my car wasn’t even repaired! When I tried to get ahold of the person who said it was rep Even when they say they will call you back… they won’t! Plus my car wasn’t even repaired! When I tried to get ahold of the person who said it was repaired, no call or text back! More

I had to take my car back 3 times for a simple key programming. They were supposed to program 2 keys, were paid for 2 by my warranty and only provided me with one. Next appointment to get second key programming. They were supposed to program 2 keys, were paid for 2 by my warranty and only provided me with one. Next appointment to get second key was more then a month away. Again another day with no car. Picked up my car and later discovered the key they were supposed to have programmed was not. A third day with no car and they finally got it right. Original service writer was very bitchy and shrugged her shoulders when I asked about my second key. I was not going to pay a second deductible for their mistake. I have since switched service writer… Oh how I miss South Bay Ford in El Segundo where they treat you like royalty. South Bay even provides you with a voucher for breakfast or lunch in their restaurant! More

Gosch Ford went above and beyond in finding the vehicle I was looking for. Top notch customer service. Thank you! Five stars!! was looking for. Top notch customer service. Thank you! Five stars!! More

Gosch Escondido service Department is always extremely friendly and helpful. I have been to many other dealerships in the area and their service team is by far the best in San Diego. friendly and helpful. I have been to many other dealerships in the area and their service team is by far the best in San Diego. More

Top of the line service center. Always happy when the jobs done. Great warranty work to. Always happy when the jobs done. Great warranty work to. More

Super buena experiencia muy eficientes en lo q hacen con un gran conocimiento y pacientes sobretodo un gran conocimiento y pacientes sobretodo More

Denisse and Abraham are super helpful, knowledgeable and friendly. Ask for them when visiting this awesome dealership friendly. Ask for them when visiting this awesome dealership More

Called for an appt for oil change they wrre very pleasant and got one very quickly then day of service every one was friendly waiting room very clean and great coffee i will return again and got one very quickly then day of service every one was friendly waiting room very clean and great coffee i will return again More

My truck was in service for 11 days for battery replacement and alignment, not to mention service department claimed it was not suggested that I sit in truck and even listen to my radio for any lon replacement and alignment, not to mention service department claimed it was not suggested that I sit in truck and even listen to my radio for any longer than 5 minutes, I wanted the auto start to be serviced and and they did not even list it on service list. Then the last item "Ford Pass" was not working and service department had no idea how to help me with it, ultimately a salesman helped me retire it. More

Always courteous and trying to be helpful to the clients whenever possible And they are also very honest and don’t try to upsell anything that isn’t necessary clients whenever possible And they are also very honest and don’t try to upsell anything that isn’t necessary More