Aaron Ford of Escondido

Called my service person and they never called back to set a appointment to get my car worked on set a appointment to get my car worked on More

Good job oil change did not get offered to take the time to schedule my recalls? to schedule my recalls? More

Shannon was the epitome of professional. She could tell I was frustrated with the lengthy wait due to the short staffing at the repair center. She was able to answer all my questions, and wa She could tell I was frustrated with the lengthy wait due to the short staffing at the repair center. She was able to answer all my questions, and was understanding even when I requested my vehicle back. Thankfully the issue was fixed shortly thereafter before my car was returned. Shoutouts to Billy for keeping the atmosphere light, and friendly! More

Everyone was very knowledgeable and helpful! They had our needs in mind, when it came to our purchase. With Armando, Fernando Martinez, and Mr.Milks They had our needs in mind, when it came to our purchase. With Armando, Fernando Martinez, and Mr.Milks More

Good management overall. Was able to get the deal I wanted after negotiations. They will work with you! Was able to get the deal I wanted after negotiations. They will work with you! More

I have worked with this dealer many times over the years and have always been treated fairly. and have always been treated fairly. More

Josh Jamison is the Best. Best service best sales !!!!!!!!! Will continue to shop there and will tell everyone to buy from Kosh. Best service best sales !!!!!!!!! Will continue to shop there and will tell everyone to buy from Kosh. More

6 weeks in service and left with 13 miles until empty is unacceptable. As a customer I do not care if Ford no longer has the part. It should not be my responsibility to find the part and then when I find it unacceptable. As a customer I do not care if Ford no longer has the part. It should not be my responsibility to find the part and then when I find it am told by the advisor they won’t warranty it. And now 2 days after receiving my vehicle back the engine light is back on and I have to bring it back. With regards to the 13 miles till empty. I never leave my vehicle with less than 50 miles until empty on it. I certainly had more than 1/4th of a tank left when I dropped it off and the low fuel light was NOT on. According to my paperwork there were 18 miles more on my odometer from drop off to pick up. This would mean I would have left it at GOsch with only 31 miles left until empty. My low fuel light was Not On when I dropped it off. There was more than 50 miles until empty on the vehicle when I dropped it off on January 3rd. I want to know who was driving my vehicle or why the gas was drained from it. This is unacceptable. I was given a 10% discount as an AAA member but only up to $50. This barely made a dent after an $1800 bill plus immediately having to fill my car with gas (which cost me $70) since I was left with only 13 miles until empty. Bill tried to get me more of a discount but obviously was not given the authority to do so. As mentioned earlier my check engine light is on again less than 48 hours after bribing my vehicle home and it will need to be brought back in on 2/21 for lord only knows how long and how much it will cost me again (because I’m sure the story I will get will be that it’s a different part of the vehicle so there is no way any of their technicians could have done anything wrong). After this issue is fixed I will be selling my vehicle and will NEVER do business again with GOSCH. More

It was a pleasure doing business with Chris Thomas and Eric Ramos. I was able to purchase the vehicle I wanted because of Chris' efforts. Both were professional, friendly, and a pleasure to work with. Chr Eric Ramos. I was able to purchase the vehicle I wanted because of Chris' efforts. Both were professional, friendly, and a pleasure to work with. Christine Maples in Customer Care was also excellent in communicating my vehicle's status. More

Prompt service with professional staff, will definitely be returning for future service. Great organization Thanks be returning for future service. Great organization Thanks More