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Aaron Ford of Escondido

Escondido, CA

4.5
2,336 Reviews

1717 Auto Park Way S

Escondido, CA

92029

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Showing 2,336 reviews

February 16, 2022

Super friendly! And was always ready to answer my questions. She explained in detail the entire process. So far the best buying experience. More

by Fernando
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denisse Canales
Feb 16, 2022 -

Aaron Ford of Escondido responded

Thank you for sharing your experience with us, Fernando! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Danny Meraz General Sales Manager

February 16, 2022

The service was fantastic. They got us a great deal on a Durango. Friendly and quick. More

by Tristane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Martinez, Ricardo Durazo, Abraham Diaz Marquez
Feb 16, 2022 -

Aaron Ford of Escondido responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Danny Meraz General Sales Manager

February 16, 2022

Good service and very helpful . And they gave me ride for an Uber going to Ross while I’m waiting for my car to be done . Highly recommended.! More

by emmat76
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Bautista Montes
Feb 16, 2022 -

Aaron Ford of Escondido responded

Thank you for choosing Gosch Ford Escondido, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mike Tinsley Service Manager

February 15, 2022

Brought the car in to replace the clutch. As of now, the clutch feels better than it was brand new. The only thing I will complain about it that they charged nearly 1000 dollars on 4.7 hours More

by ilbruno87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerman Rodas
Feb 15, 2022 -

Aaron Ford of Escondido responded

Thanks for sharing your thoughts about your experience with Gosch Ford Escondido. We appreciate your business and hope to see you again soon! Mike Tinsley Service Manager

February 14, 2022

Michael was fantastic, got my truck in and had it completed when he said it would be. More

by Sneblin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tinsley
Feb 14, 2022 -

Aaron Ford of Escondido responded

Thank you, Michael, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Tinsley Service Manager

Feb 14, 2022 -

Sneblin responded

I personally hate these surveys. Please quit sending.

February 14, 2022

The absolute worst service department I have ever used. Will never bring my car back there again and will never buy a car from them again. My service manager was fine he did all that he could it's just the More

by johnc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Van Cruz
Mar 03, 2022 -

Aaron Ford of Escondido responded

Thank you, John, for reaching out to us. A representative from our dealership will be in touch with you soon. Again, we apologize for your experience. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Mike Tinsley Service Manager

February 14, 2022

Dealership itself is fine . The service I received was less than satisfactory. I had to adjust my schedule in two days to compensate for the overlooked and forgotten service pro More

by verdeuno
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mehdi Khadiri, Jerman Rodas
Mar 03, 2022 -

Aaron Ford of Escondido responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Mike Tinsley Service Manager

February 14, 2022

Everyone was friendly and attentive to my concerns. I really appreciated the video showing what our technician had done on my F-150. I will definitely be back! More

by JeffA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Bautista Montes
Feb 15, 2022 -

Aaron Ford of Escondido responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Escondido. Mike Tinsley Service Manager

February 13, 2022

Abraham 10/10William 10/10Fernando 10/10The Ford team Abraham 10/10 William 10/10 Fernando 10/10 The Ford team is very efficient. True professionals. From the initial contact, Abraham introduced me to More

by Jerry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Martinez, Ricardo Durazo, William Gebbie, Abraham Diaz Marquez, Armando Castaneda
Feb 14, 2022 -

Aaron Ford of Escondido responded

Thank you so much, Jerry, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Danny Meraz General Sales Manager

February 13, 2022

Stopped by to look at some Mustangs. Denisse Canales and Armando we're great and answered all our questions, highly recommended. More

by mattts777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando, Denisse Canales
Feb 14, 2022 -

Aaron Ford of Escondido responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Denisse and Armando here at Gosch Ford Escondido. Danny Meraz General Sales Manager

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