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Aaron Ford of Escondido

Escondido, CA

Overview
Employees
Reviews
Vehicles
4.5
2,338 Reviews
Aaron Ford of Escondido in Escondido, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 760-745-3361.
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1717 Auto Park Way S

Escondido, CA

92029

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Showing 2,338 reviews

January 14, 2022

I have never had such a poor experience! Now I have to wait for my vehicle to be repaired January 20th 2022! The worst part is the problem is a security issue and I have to disconnect my battery every eve More

by Alicia
Recommend Dealer
No
Employees Worked With
Herman
Report | Print
Feb 01, 2022 -

Aaron Ford of Escondido responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Mike Tinsley Service Manager

January 13, 2022

Excellent customer service. Respectful. That sums it up. Was there longer than thought but well worth the wait More

by Deborahjnelson2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tinsley, Alex Bautista Montes
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Jan 13, 2022 -

Aaron Ford of Escondido responded

Thanks for sharing your thoughts about your experience with Gosch Ford Escondido. We appreciate your business and hope to see you again soon! Mike Tinsley Service Manager

January 13, 2022

Van Cruz best advisor i have work with. Always kept me in touch with my vehicle. My car was done and washed. Can’t wait to bring my other vehicles. More

by Berto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tinsley, Van Cruz
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Jan 13, 2022 -

Aaron Ford of Escondido responded

We appreciate your business, Van Cruz and our team looks forward to serving you again soon! Mike Tinsley Service Manager

January 11, 2022

The new service manager Mike us done a great job improving the service department. My prior experience before he was there was horrible. More

by Brooke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tinsley
Report | Print
Jan 11, 2022 -

Aaron Ford of Escondido responded

Thank you for your business and this review. We're happy to hear that Mi9ke and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Tinsley Service Manager

January 10, 2022

Shannon made me feel very comfortable and yet she was very professional. She is friendly and kept me informed on the status of my vehicle daily, WELL DONE!! More

by Winnett50
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh, Shannon Medina
Report | Print
Jan 11, 2022 -

Aaron Ford of Escondido responded

Thank you so much for your excellent review! We are so glad that Shannon had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Gosch Ford Escondido. Please don't hesitate to reach out if you need anything else. Mike Tinsley Service Manager

January 10, 2022

Very nice service ,everyone very friendly and helpful, this location near my house I will go back thanks for help More

by Cu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerman Rodas
Report | Print
Jan 11, 2022 -

Aaron Ford of Escondido responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mike Tinsley Service Manager

January 10, 2022

What a wonderful experience! Jerimy was not your stereotypical sales guy. So classy, polite, and helpful. He responded to my MANY questions via email and texts so quick and with such patience. I tra More

by Laurisafranklin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Martinez, Jerimy Deines
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Jan 10, 2022 -

Aaron Ford of Escondido responded

It's great to hear that Jerimy was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Laurisa, for choosing Gosch Ford Escondido! Danny Meraz General Sales Manager

January 09, 2022

Carlos was amazing! Very professional and knowledgeable. We are super happy as it was a seamless transaction with no pressure or sales tactics. Fernando our finance associate was also great! Two honest and More

by sophiaoh78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomez and Fernando Martinez , Carlos Gomez
Report | Print
Jan 09, 2022 -

Aaron Ford of Escondido responded

Thank you for sharing your excellent experience with us! We're happy to hear it went well with both Carlos and Fernando. We hope you enjoy your new vehicle, Sophia! We truly appreciate your five-star feedback. Danny Meraz General Sales Manager

January 07, 2022

The communication is horrible and the service is not good! truck left me stranded right out of the dealer… still waiting on a call back. 2 days later! More

by jorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jimmy
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Jan 24, 2022 -

Aaron Ford of Escondido responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send me a message with your contact information. I would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Mike Tinsley Service Manager

January 07, 2022

Waited 30 minutes after paying to get car brought up. My time valuable too and didn’t appreciate that. More

by craig75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shannon Medina
Report | Print
Jan 24, 2022 -

Aaron Ford of Escondido responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Mike Tinsley Service Manager

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