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Aaron Ford of Escondido

Escondido, CA

Overview
Employees
Reviews
Vehicles
4.4
2,341 Reviews
Aaron Ford of Escondido in Escondido, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 760-745-3361.
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1717 Auto Park Way S

Escondido, CA

92029

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Showing 2,341 reviews

July 07, 2021

I have always received great service at Gosch Ford. Everyone is polite and friendly and knows their job. I always spend less time waiting than I expect to. Thanks to all of you!! More

by annebeauchamp8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
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Jul 07, 2021 -

Aaron Ford of Escondido responded

Anne, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Escondido, we look forward to having you as one of our valued customers for many more years to come! Tony Diiullo Service Manager

July 06, 2021

The service was on time everyone was extremely helpful and I was in and out of there in less than the time that was quoted More

by JOHNRAINGUTTERSANDAWNINGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I was in service not sales
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Jul 06, 2021 -

Aaron Ford of Escondido responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Tony Diiullo Service Manager

July 06, 2021

Took 6 months to get a grounding bolt part replaced. Tried showing up and calling. The rep wouldn’t return any calls. Very Poor customer service. More

by apers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hutch in service
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Jul 06, 2021 -

Aaron Ford of Escondido responded

Marco, thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send me a message with your contact information so that I can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Tony Diiullo, Service Manager tdiiullo@goschmail.com

July 06, 2021

Great dealership. Easy to work with. Trustworthy and does what they say they will do. I recommend them without any hesitations. Great dealership and great tesm More

by Mach e
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Jones, Rick "Coach" Hill
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Jul 07, 2021 -

Aaron Ford of Escondido responded

Thank you for your very kind review. Jim, Rick and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Escondido. Danny Meraz General Sales Manager

July 05, 2021

Coach was Amazing, he provided excellent customer service! He made our purchase process very easy and went with everything we wanted before we signed our contract. More

by JoAnn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Durazo, Rick "Coach" Hill
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Jul 05, 2021 -

Aaron Ford of Escondido responded

JoAnn, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Rick, Ricardo and our team here at Gosch Ford Escondido are glad to have you as a customer. Danny Meraz General Sales Manager

July 05, 2021

We were looking for a cat for our kid and Gosch did a great job of helping us out. More

by mike.jessen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Durazo, Rick "Coach" Hill, Travis Milks, Taylor Blais
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Jul 06, 2021 -

Aaron Ford of Escondido responded

Congratulations on your new vehicle, Mike! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Danny Meraz General Sales Manager

July 05, 2021

Great service as always. No issues! Service department is professional and courteous. Status updates are frequent and clear. More

by dbg31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon
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Jul 06, 2021 -

Aaron Ford of Escondido responded

Thank you for choosing Gosch Ford Escondido, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Tony Diiullo Service Manager

July 05, 2021

Shannon always goes out of her way to make sure that everything is taken care of, and that is the reason I choose Gosch of Escondido. More

by amilcar.andujar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
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Jul 06, 2021 -

Aaron Ford of Escondido responded

Thank you, Amilcar, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Shannon and the rest of our team, and we look forward to working with you again. Tony Diiullo Service Manager

July 05, 2021

I called got an estimate $150, when I got their price went up to $250 More

by robtmartin55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service desk
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Jul 06, 2021 -

Aaron Ford of Escondido responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. We've been having some issues with misinformation through Ford, but are getting that all handled and corrected. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact me directly or let me know the best way to contact you, and I will reach out. We'd love to get to the bottom of this and turn things around for you. Tony Diiullo Service Manager tdiiullo@goschmail.com

Jul 07, 2021 -

robtmartin55 responded

Yes give me back $100. I called twice gave the girl all the information she quoted me $150 two days in a row. Made an appointment went in want to charge me $330. Then because you didn't take him as long as he's expected he dropped the price down to $250 but still it was $100 more that I was quoted twice. Yes there's one way to make it right and you know what that is

July 05, 2021

Shannon Medina has been very efficient and helpful in determining what service should be done to the Mustang. Other service people have also been very courteous. More

by Leni4711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
II can only mention people I actually met
Report | Print
Jul 06, 2021 -

Aaron Ford of Escondido responded

It's great to hear that Shannon was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Gosch Ford Escondido! Tony Diiullo Service Manager

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