Aaron Ford of Escondido

very poor warrant on service I own a 2006 KING RANCH that ford have serviced it since I bought it new. I had 98,000 miles on it and took it in for it service. After about a week i I own a 2006 KING RANCH that ford have serviced it since I bought it new. I had 98,000 miles on it and took it in for it service. After about a week it really started nocking pretty bad so I checked the oil stick I could net see any oil on it. I took it back to Escondido Ford and I was told it was just a quart and was told to drive for a week and if the nocking is still knocking bring it back .I did just that and they wanted to charge me $135.00 to check it out. I feel that if they could lie to me about it being 1 quart low how could I trust them what the problem is. I took it to a place that I could trust and was told that I should have seen some oil on the dip stick. It ended u[p that I was running it on very low oil and it and the rocker arm and bearings was broken by the time he took a look. so at that time I had a choice to put in a new motor or rebuild that one which would only give one year warranty or buy a new motor and get a 3 year warrant 100,000 and that comes with new spark plugs and timing belt. When I left ESCONDIDO FORD I let them know that I will never let them service my truck or car again. That cost me over $6,000. All the ones that I check out had over 150.000 miles nor more with no problems. So take your chance on their service I will never go their again. More

Highly competent service department On 2/2/15, I was experiencing a problem with the driver’s side blind spot mechanism in my 2014 Ford Fusion. The system often did not sense a car appro On 2/2/15, I was experiencing a problem with the driver’s side blind spot mechanism in my 2014 Ford Fusion. The system often did not sense a car approaching on the left, or would sense a car but then the indicator would continue to stay on for some time after that car has passed. I had reported the problem to the dealership where I bought the car during my initial and 12,000 mile checkups, but their service department was unable to replicate the problem or detect any errors in the car’s blind spot message bank. Ford of Escondido contacted me in response to my letter and complaint directly to Ford Motor Company. I took my car to the service department, and am happy to say they were able to totally fix the blind spot problem. I would like to express my appreciation to that dealership’s service department staff and the Service Advisor who helped me – David Pyles – both for their persistence in thoroughly checking out the problem and identifying the need for some replacement parts, as well as their professionalism in dealing with me. It’s nice to see that a Ford dealer stands by even its customers who bought elsewhere for support. More

Told a car was like new. Listed on the Auto trader. The car looked like it just came from the junk yard. Very bad experience and a waste of my time. Listed on the Auto trader. The car looked like it just came from the junk yard. Very bad experience and a waste of my time. More

mr siebert Can't seem to fix a car. In shop 5 times same problem still not fixed.. service manager says no problem. He is the only one who thinks so. Problem sti Can't seem to fix a car. In shop 5 times same problem still not fixed.. service manager says no problem. He is the only one who thinks so. Problem still there. Would never buy from ford of escondido again. Bought two cars wont buy from them again.. after all im asking so much and I so wrong for wanting the car fixed.. 2013 ford escape.. More

I went online for my new Hyundai Sonata and had the best experience ever in my 67 years of buying cars. I was called by Deb Arelline. She gave me all of my information on the phone and I picked my new car u experience ever in my 67 years of buying cars. I was called by Deb Arelline. She gave me all of my information on the phone and I picked my new car up that evening and as promised everything was ready for me when I got there. I was in and out of Heller Hyundai in less than one hour and their price beat every other dealer in all of San Diego and Orange County. Thanks Heller for the great experience. More

My wife and I recently contacted the Costco auto program and Robert Lustig contacted us within minutes. We had been driving a 2004 Sonata for nearly 9 years and decided we needed to look for a new car. Bob and Robert Lustig contacted us within minutes. We had been driving a 2004 Sonata for nearly 9 years and decided we needed to look for a new car. Bob was patient offering test drives in the Elantra, Tucson, and Sonata. We ended up with a new limited with the panoramic sunroof. Bob was very patient and easy to work with. He even came in on his day off to finalize the deal. More

My wife and I bought a very nice pre-owned suv only after looking at the new Ford and new Hyundai's at Heller Ford Hyundai. We have purchased many cars in the past and can say that this experience was top n looking at the new Ford and new Hyundai's at Heller Ford Hyundai. We have purchased many cars in the past and can say that this experience was top notch. Not only were we treated kindly but got an extremely excellent deal. Thank you Heller Ford Hyundia for being real people and treating us like real people. More