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Aaron Ford of Escondido

Escondido, CA

4.5
2,337 Reviews
Aaron Ford of Escondido in Escondido, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 760-745-3361.
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1717 Auto Park Way S

Escondido, CA

92029

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Showing 2,337 reviews

April 16, 2023

Very helpful but not satisfied too long to get my truck back two and half hours More

by rikardoavina66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor, Viktor Mazurenko
Apr 17, 2023 -

Aaron Ford of Escondido responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around and make sure the same thing doesn’t continue to happen. Mike Tinsley Service Manager

April 16, 2023

I was helped by Denise Canales , a very professional and extremely courteous person. I had no intention of buying a vehicle but both my wife and I were so impressed with her overall knowledge and enthusiasm More

by Javi
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Tinsley, Armando Castaneda, Jerman Rodas, Denisse Canales
Apr 16, 2023 -

Javi responded

Thanks for great service.

April 14, 2023

The Gosch Ford Dealership was a great experience. The staff was extremely helpful and made sure they answered all questions and concerns I had. The representative I worked with, Josh Jamison was a More

by luis.herrabaez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Jamison
Apr 16, 2023 -

Aaron Ford of Escondido responded

Thank you so much for your excellent review! We are so glad that Josh had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Danny Meraz General Sales Manager

April 14, 2023

Great facility and staff. The agents are helpful, attentive, respectful and make it easy to understand what is happening. Overall great experience. More

by raulfrias
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Willie, Armando Castaneda
Apr 16, 2023 -

Aaron Ford of Escondido responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Escondido, we look forward to having you as one of our valued customers for many more years to come! Danny Meraz General Sales Manager

April 14, 2023

No pressure and attentive. Took the time to make a great deal. Will use again More

by chrgrbolt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick "Coach" Hill, Shannon Medina
Apr 14, 2023 -

Aaron Ford of Escondido responded

Thank you for choosing Gosch Ford Escondido. We appreciate your business and look forward to having you as one of our valued customers for many more years to come! Mike Tinsley Service Manager

April 13, 2023

Armando is a competent and likeable salesperson who did his best to make a sale on a pre-owned 2021 F150, then on a new 2022 F150 and finally on a new 2023 F150. The dealership would only negotiate $800 of More

by PB
Recommend Dealer
No
Employees Worked With
Armando Castaneda
Apr 14, 2023 -

Aaron Ford of Escondido responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Danny Meraz General Sales Manager

Apr 18, 2023 -

PB responded

Update after speaking to the General Sales Manager Danny Meraz on 4/17/2023: I told Danny that Gosch appraised my vehicle at $34,500 despite them having an almost identical truck on their used lot for $42,440 (1FTEW1EG4JFC02399). I also mentioned that the best price I was quoted on (VIN 1FTFW1ED6MFC80925) was $64,142 despite the trade-in value of that truck being about $60,000. Danny told me that the price was the best they could do and advised me to go to Carmax because they pay more for trade-ins. Between my 2018 trade-in and their 2021 used truck, I estimate that Gosch would make about $11,000 profit. If you think $11,000 profit is unreasonable as I do, then take Danny's advice and trade-in your vehicle at Carmax and find a better deal at another dealership.

April 13, 2023

Great service and quick on vehicle inspection, really satisfied thanks my car runs great great job More

by lopezvega.76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Apr 14, 2023 -

Aaron Ford of Escondido responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Escondido. Mike Tinsley Service Manager

April 12, 2023

Jerman took excellent care of my issues! ! He took the time to review past problems to assist in resolving the current one. More

by gwest550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerman Rodas
Apr 14, 2023 -

Aaron Ford of Escondido responded

Thanks for sharing your thoughts about your experience with Gosch Ford Escondido. We appreciate your business and hope to see you again soon! Mike Tinsley Service Manager

April 12, 2023

I towed the vehicle in myself, towed it to the back lot without assistance. During the 2 weeks it was there horrible communication, when they finally gave a theory on what was wrong on Thursday and the c More

by williamatthewallaceii
Recommend Dealer
No
Employees Worked With
Jerman
Apr 17, 2023 -

Aaron Ford of Escondido responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Mike Tinsley Service Manager

April 10, 2023

Got me in and out in less than 90 minutes and let me know I need to brakes and rotors so I can get them fixed. More

by jacklsvgs
Recommend Dealer
Yes
Employees Worked With
Miguel
Apr 11, 2023 -

Aaron Ford of Escondido responded

Thanks for sharing your thoughts about your experience with Gosch Ford Escondido. We appreciate your business and hope to see you again soon! Mike Tinsley Service Manager

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