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Aaron Ford of Escondido

Escondido, CA

Overview
Reviews
Vehicles
4.5
2,337 Reviews
Aaron Ford of Escondido in Escondido, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 760-745-3361.
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1717 Auto Park Way S

Escondido, CA

92029

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Showing 2,337 reviews

April 03, 2023

Poor service, hard to get response to messages. Miguel was excellent and tried his best, unfortunately car was teturned in bad shape after service More

by Aslamm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel
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Apr 06, 2023 -

Aaron Ford of Escondido responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Mike Tinsley Service Manager

April 03, 2023

What a clean, cozy dealership! I enjoyed all of the individuals that came across my way to make it such a comfortable, smooth experience More

by RP TESLA LOVER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NOAH SANTOURIAN, JESSICA SWENKE, Danny Meraz, Denisse Canales
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Apr 04, 2023 -

Aaron Ford of Escondido responded

Thank you so much for choosing Gosch Ford Escondido! Congrats on your new purchase, and let us know if we can be of any more assistance! Danny Meraz General Sales Manager

April 03, 2023

I have a 19 foot RV on a Ford chassis. I was very happy to find out they were willing to service the vehicle; no Ford dealers in my area (Murrieta) were willing to help me out. The dealers More

by gpc123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerman Rodas
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Apr 04, 2023 -

Aaron Ford of Escondido responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Mike Tinsley Service Manager

April 03, 2023

By far, the best experience I have ever had purchasing a vehicle. The knowledge Sean had about the vehicle was incredible and his approach was so refreshing. We feel as though we didn't only gain a new v More

by hnoel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Sweeney
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Apr 03, 2023 -

Aaron Ford of Escondido responded

Thank you for choosing Gosch Ford Escondido. Your feedback and rating mean a lot to us. We're glad to hear that Sean was able to help, and we hope to see you again! Danny Meraz General Sales Manager

March 31, 2023

This is my second F150 purchased a Gosch Ford couldn’t be happier is my new 2023 Lariat. Great customer service! More

by work2plaa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Sweeney
Report | Print
Apr 03, 2023 -

Aaron Ford of Escondido responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Escondido. Danny Meraz General Sales Manager

March 31, 2023

Truck was ready when I arrived with my name in the windshield,great customer service, made the process easy! More

by m_smith2275309
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Denisse Canales
Report | Print
Mar 31, 2023 -

Aaron Ford of Escondido responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Danny Meraz General Sales Manager

March 31, 2023

Gosch was not prepared for a recall on my truck. I had to ask them about. They did not have the part so they needed to be order. They said the parts would have came 2 fridays ago and I have not he More

by RAWESSEL
Recommend Dealer
No
Employees Worked With
Na
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Apr 06, 2023 -

Aaron Ford of Escondido responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Mike Tinsley Service Manager

March 30, 2023

I won’t own anything other than a ford. My dad worked at ford for 35 years. This was a very professional visit. More

by lee37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Ortiz
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Mar 31, 2023 -

Aaron Ford of Escondido responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mike Tinsley Service Manager

March 30, 2023

Incredible costumer service with outstanding understanding by the service department Viktor and Mike but want make sure the recognition of excellence that was provided on the standards of how co More

by Huber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Tinsley, Shannon Medina, Viktor Mazurenko
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Mar 31, 2023 -

Aaron Ford of Escondido responded

Thank you for choosing Gosch Ford Escondido. Your feedback and rating mean a lot to us. We're glad Viktor and Mike were able to help, and we hope to see you again! Mike Tinsley Service Manager

March 29, 2023

Coolant reservoir was empty after service. I had to add 1+ quart of coolant to get above the reservoir min line. Unacceptable More

by PC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Viktor Mazurenko
Report | Print
Apr 03, 2023 -

Aaron Ford of Escondido responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your service records? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Mike Tinsley Service Manager

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