Aaron Ford of Escondido

Julio was Great with helping me with getting the deal I was looking for and vehicle I was looking for was looking for and vehicle I was looking for More

The only problem was that the car I ordered came with seat heaters in front row and also came with automatic tailgate. The car delivered from Ford did not include those items I agreed to pay. Don't know seat heaters in front row and also came with automatic tailgate. The car delivered from Ford did not include those items I agreed to pay. Don't know why Ford didn't stand by the order agreement. More

Back in September 2022 I brought my F150 in because the the tailgate kept going down on its own and it was damaged when it hit a fence. It popped the plastic cover off and broke a section that made it impo the tailgate kept going down on its own and it was damaged when it hit a fence. It popped the plastic cover off and broke a section that made it impossible to stay attached. A gentleman there named German said he would ask Ford if the part could be replaced, I said I’d pay for it and he asked me to be patient. I waited a month and started leaving him messages, and never got a call back. I called and asked for a supervisor, he said he’d check it out and call me back. No call back-it’s been a month. There has been no cover on the tailgate and this weeks rain seems to have damaged the sensor in the tailgate- the dashboard locks up with error “ Active park assist fault”? I’ve brought the truck in twice and left it I overnight and the problem tailgate coming down on its own was verified. This is my 4th F150 and I love the truck, but I can’t even buy the part and now it’s causing other issues. No calls back, maybe I should try a different dealership, Gosch is 3 miles from my home so if they’d just respond that would be great. More

My current experience with the customer service has renewed my faith at this dealership. My service technician was amazing. renewed my faith at this dealership. My service technician was amazing. More

I was told on Friday that my GPS would be resolved by the service technician and to come back on Monday for repairs. On Monday they charged me $179 to diagnose a problem? Wow, what a rip off, coming into fix service technician and to come back on Monday for repairs. On Monday they charged me $179 to diagnose a problem? Wow, what a rip off, coming into fix a problem that I was told would be handled, and then diagnosed a problem I was not coming in for. I’ll never use them again. More

Good selection. Coach was great Price was ok Slow to buy a car (make this process faster) Coach was great Price was ok Slow to buy a car (make this process faster) More

Helpful, professional. An enjoyable experience all around. Answered the many questions I had during the process. An enjoyable experience all around. Answered the many questions I had during the process. More

Gosch ford of Escondido gave me my truck for the right price and they were very helpful price and they were very helpful More

Denisse was so helpful! Answered all our questions, showed us all the cool features. Thanks Denisse for your amazing help! Answered all our questions, showed us all the cool features. Thanks Denisse for your amazing help! More

I appreciate the video of the work done on my car a job well done well done More