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Aaron Ford of Escondido

Escondido, CA

4.5
2,336 Reviews

1717 Auto Park Way S

Escondido, CA

92029

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Showing 2,336 reviews

December 06, 2022

The service department did not have the parts that were required for my repair when I showed up for my appointment. They did not call me to let me know the parts were not in. More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Tinsley
Dec 09, 2022 -

Aaron Ford of Escondido responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Mike Tinsley Service Manager

December 06, 2022

Team was awesome from check in during repairs and finally pick up. Thanks Shannon your the best More

by mcarew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Medina
Dec 06, 2022 -

Aaron Ford of Escondido responded

Thank you so much for your kind words for Shannon, and for taking the time to leave us this wonderful feedback! Mike Tinsley Service Manager

December 05, 2022

Great customer service by Sara, manager went out of his way to get me snow chains that same day. It was a hard task, I had call 4wheel parts and other off road store and they couldn't help me. More

by hernandez8.angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara De La Rosa, Mike Tinsley
Dec 05, 2022 -

Aaron Ford of Escondido responded

Thanks for sharing your thoughts about your experience with Gosch Ford Escondido. We appreciate your business and hope to see you again soon! Mike Tinsley Service Manager

December 05, 2022

That it is the best dealership that they are going to trap air and love the cars that they give you and stuff. More

by Jonathan42910
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Sweeney, Matt Gosch, William Gebbie, Abraham Diaz Marquez, Travis Milks, Josh Jamison, Taylor Blais, Chris Thomas, Denisse Canales, Julio Juarez
Dec 06, 2022 -

Aaron Ford of Escondido responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Danny Meraz General Sales Manager

December 05, 2022

Shannon is excellent service advise She always handles my car needs with professionalism I appreciate More

by Bill_Telesco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Medina
Dec 06, 2022 -

Aaron Ford of Escondido responded

Thank you for choosing Gosch Ford Escondido. Your feedback and rating mean a lot to us. We're glad to hear that Shannon was able to help, and we hope to see you again! Mike Tinsley Service Manager

December 05, 2022

Keep Sara De La Rosa at all costs! She is efficient, compassionate, knowledgeable, and friendly. My car was “fit in” between appointments and it was still done the next day. Your techs More

by laird.bobbi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara De La Rosa
Dec 06, 2022 -

Aaron Ford of Escondido responded

Thank you for your business and this review. We're happy to hear that Sara and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Tinsley Service Manager

December 05, 2022

Brought car in for first service and recalls. Took a bit to get an appointment, but had great customer service when arriving. Only issue is my tire pressure was changed to 30 lbs, which is low fo More

by glemondrops
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara De la Rosa- 5 stars
Dec 06, 2022 -

Aaron Ford of Escondido responded

Thanks for sharing about your experience with Gosch Ford Escondido. We appreciate your business and hope to see you again soon! Mike Tinsley Service Manager

December 04, 2022

Pleasant employees, inventory, experience, and Rick "Coach" was so kind. He was knowledgeable about my car, her options, and taught me how to sync her up. More

by Janelldawn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melody, Fernando Martinez, Rick "Coach" Hill, Armando Castaneda
Dec 04, 2022 -

Janelldawn responded

Thanks again Rick!

December 04, 2022

Excellent service from beginning to end (scheduling the test drive to signing the paperwork). Everything was 👍 More

by AMW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melody Crone, Josh Jamison
Dec 05, 2022 -

Aaron Ford of Escondido responded

Thanks for your feedback on your recent visit to Gosch Ford Escondido. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Danny Meraz General Sales Manager

December 04, 2022

Great service from ordering the maverick to pickup thankful for the whole Gosch Ford Escondido team, will be returning in the future! Highly recommend! More

by Brandon.H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick "Coach" Hill
Dec 05, 2022 -

Aaron Ford of Escondido responded

Thank you, Brandon, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Danny Meraz General Sales Manager

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