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Aaron Ford of Escondido

Escondido, CA

4.5
2,336 Reviews

1717 Auto Park Way S

Escondido, CA

92029

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Showing 2,336 reviews

November 23, 2022

Gosch ford sale took care me on the sale. Jake has taken care of me in the part depth. Highly recommend them More

by dkwlaw2
Recommend Dealer
Yes
Employees Worked With
Jake Pool
Nov 23, 2022 -

Aaron Ford of Escondido responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Escondido! Mike Tinsley Service Manager

November 22, 2022

Fantastic experience for first time customer. Sara De La Rosa helped me with an oil change an d tire rotation. I couldn’t get an appointment but Sara said bring it in and we will see if we can ge More

by hhanes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara De La Rosa
Nov 22, 2022 -

Aaron Ford of Escondido responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Tinsley Service Manager

November 21, 2022

Quick and easy, very communicative and the video service report was a nice touch. Great job More

by deedows6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Medina, Viktor Mazurenko
Nov 22, 2022 -

Aaron Ford of Escondido responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Escondido! Mike Tinsley Service Manager

November 21, 2022

Service was thorough and staff was friendly. I appreciated the videos they sent that went over all the inspected areas. More

by clair3nce
Recommend Dealer
Yes
Employees Worked With
Viktor Mazurenko
Nov 22, 2022 -

Aaron Ford of Escondido responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Tinsley Service Manager

November 21, 2022

Professional staff provided great service and I did not feel like they were pressuring me to make additional repairs More

by riley794
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viktor Mazurenko
Nov 22, 2022 -

Aaron Ford of Escondido responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Tinsley Service Manager

November 21, 2022

Shannon was fantastic and made me feel very comfortable. She answered all my questions. I actually came on the wrong day but she was able to fit my car in. Super helpful. I like the video as the technician More

by Lorrainee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Medina
Nov 22, 2022 -

Aaron Ford of Escondido responded

Thank you for choosing Gosch Ford Escondido. Your feedback and rating mean a lot to us. We're glad Shannon and the team were able to help, and we hope to see you again! Mike Tinsley Service Manager

November 19, 2022

The attention provided by Mr Martinez was not just helpful, he did everything he could to get me the best deal and he did! I am so grateful. Also his patience and education were TOP. That is the kin More

by maurider
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Martinez, Sean Sweeney, Danny Meraz, Rick "Coach" Hill
Nov 19, 2022 -

Aaron Ford of Escondido responded

Thank you for taking the time to leave us a five-star rating. We are very happy to have provided you with such a positive experience! We look forward to sharing your compliments with our crew. We sincerely value your business. Danny Meraz General Sales Manager

November 18, 2022

I worked with Sara de La Rosch at the Escondido Ford dealership service center for my Mustang MACH E for a recall issue and an update, Also for tire rotation and alignment. This is the first time EVER More

by ljwalker123
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara de La Rosch
Nov 19, 2022 -

Aaron Ford of Escondido responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We look forward to sharing your compliments with Sara and our crew. Congratulations on your new purchase! Mike Tinsley Service Manager

November 18, 2022

Hello to all the teams from Gosch of Escondido All I can say is thank you for all the wonderful work you guys did in my car I like the way the team take care my car and the way they take care me thank More

by emilioagarcia2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viktor Mazurenko
Nov 19, 2022 -

Aaron Ford of Escondido responded

Thank you for your business, Emilio. We appreciate you taking the time to leave us a five-star review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Tinsley Service Manager

November 18, 2022

Did the oil change but they managed to rip up my fender liner pretty bad. Broken clips as well More

by Tommy41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Viktor Mazurenko
Nov 22, 2022 -

Aaron Ford of Escondido responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Mike Tinsley Service Manager

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