Aaron Ford of Escondido

The service and customer service was wonderful thanks so much I really appreciate it a lot much I really appreciate it a lot More

Sara DeLa Rosa, my service writer was very helpful and kept me informed.about progress. kept me informed.about progress. More

Very pleased with the service advisor—thorough discussion of our requests for the service of the vehicle. Communication was ongoing and service completed in a timely manner of our requests for the service of the vehicle. Communication was ongoing and service completed in a timely manner More

Coach was awesome. He sold me on a vehicle and a deal that was perfect for me. I buy a lot of cars and at first blush didn’t think he would get it done. He and the He sold me on a vehicle and a deal that was perfect for me. I buy a lot of cars and at first blush didn’t think he would get it done. He and the dealership surprised me with a great price (I researched) and really customer service was better than I have ever had. I’m not a big complement guy but these guys deserve it! More

They need more help. There's no service to the customer. Messages never sent or returned. I'm not very happy. Too many promises broken. Car wash not done. Not happy. There's no service to the customer. Messages never sent or returned. I'm not very happy. Too many promises broken. Car wash not done. Not happy. More

My wife was very happy on how fast the service was and especially when picking up her Explorer! When she’s happy I’m happy! especially when picking up her Explorer! When she’s happy I’m happy! More

Abraham was very professional, friendly, and extremely polite and helpful. I highly recommend him and this Ford dealership! polite and helpful. I highly recommend him and this Ford dealership! More

I was helped in a timely manner. I met with Sara De La Rosa about my service appointment. She explained what was going to happen as far as repair, and parts needed. She kept me updat I met with Sara De La Rosa about my service appointment. She explained what was going to happen as far as repair, and parts needed. She kept me updated as I waited in lounge. Clean bathroom, and good coffee. Overall, very good experience. More

Service is great. Thank you. My service adviser took care of all my car needs. Thank you. My service adviser took care of all my car needs. More

Viktor recommended wiper blades. We installed new ones the week before. The lug nuts on one wheel were abused to the point that we couldn’t remove them to replace the brake pads. Let We installed new ones the week before. The lug nuts on one wheel were abused to the point that we couldn’t remove them to replace the brake pads. Let us know if you can recommend an honest Ford dealership who can work on our cars in the future. More