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Aaron Ford of Escondido

Escondido, CA

Overview
Reviews
Vehicles
4.5
2,337 Reviews
Aaron Ford of Escondido in Escondido, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 760-745-3361.
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1717 Auto Park Way S

Escondido, CA

92029

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Showing 2,337 reviews

November 08, 2022

Customer service was above and beyond. My high level warranty covers and this service went above and beyond fixing a wiper problem. More

by mia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Medina, Jerman Rodas
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Nov 09, 2022 -

Aaron Ford of Escondido responded

Mia, Thank you! Shannon, Jerman, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Escondido. Mike Tinsley Service Manager

November 07, 2022

The service and customer service was wonderful thanks so much I really appreciate it a lot More

by ostad.1000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerman Rodas
Report | Print
Nov 07, 2022 -

Aaron Ford of Escondido responded

Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Ford Escondido to be a positive one. Please don't hesitate to reach out if you need anything else. Mike Tinsley Service Manager

November 07, 2022

Sara DeLa Rosa, my service writer was very helpful and kept me informed.about progress. More

by p29dunn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara DeLa Rosa
Report | Print
Nov 07, 2022 -

Aaron Ford of Escondido responded

Thanks for sharing your thoughts about your experience with Gosch Ford Escondido. Sara and our team appreciate your business and hope to see you again soon! Mike Tinsley Service Manager

November 07, 2022

Very pleased with the service advisor—thorough discussion of our requests for the service of the vehicle. Communication was ongoing and service completed in a timely manner More

by ageorge489
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerman Rodas
Report | Print
Nov 07, 2022 -

Aaron Ford of Escondido responded

Thank you so much for your kind words for Jerman, and for taking the time to leave us this wonderful feedback! Mike Tinsley Service Manager

November 04, 2022

Coach was awesome. He sold me on a vehicle and a deal that was perfect for me. I buy a lot of cars and at first blush didn’t think he would get it done. He and the More

by mikemssproperties
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coach
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Nov 06, 2022 -

Aaron Ford of Escondido responded

Thank you, Mike, for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Danny Meraz General Sales Manager

November 04, 2022

They need more help. There's no service to the customer. Messages never sent or returned. I'm not very happy. Too many promises broken. Car wash not done. Not happy. More

by addiethomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shannon Medina, Viktor Mazurenko
Report | Print
Nov 09, 2022 -

Aaron Ford of Escondido responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, Addie, we'd love to address your concerns in detail. Mike Tinsley Service Manager

November 02, 2022

My wife was very happy on how fast the service was and especially when picking up her Explorer! When she’s happy I’m happy! More

by AJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Viktor Mazurenko
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Nov 03, 2022 -

Aaron Ford of Escondido responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Viktor here at Gosch Ford Escondido. Mike Tinsley Service Manager

November 02, 2022

I was helped in a timely manner. I met with Sara De La Rosa about my service appointment. She explained what was going to happen as far as repair, and parts needed. She kept me updat More

by julie.garcia.davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara De La Rosa
Report | Print
Nov 03, 2022 -

Aaron Ford of Escondido responded

Julie, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sara met your expectations. Thank you again for choosing Gosch Ford Escondido, we look forward to having you as one of our valued customers for many more years to come! Mike Tinsley Service Manager

November 02, 2022

Service is great. Thank you. My service adviser took care of all my car needs. More

by jorosco47
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Viktor Mazurenko
Report | Print
Nov 03, 2022 -

Aaron Ford of Escondido responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Mike Tinsley Service Manager

November 02, 2022

Abraham was very professional, friendly, and extremely polite and helpful. I highly recommend him and this Ford dealership! More

by Ellie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Martinez, Abraham Diaz Marquez, Ricardo Becerra, Julio Juarez
Report | Print
Nov 03, 2022 -

Aaron Ford of Escondido responded

Ellie, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Abraham and our team, and we look forward to working with you again. Danny Meraz General Sales Manager

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