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Aaron Ford of Escondido

Escondido, CA

4.5
2,336 Reviews

1717 Auto Park Way S

Escondido, CA

92029

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Showing 2,336 reviews

September 25, 2022

Lack of service writer to follow through on what they say and not calling back after leaving numerous messages. Real poor service. More

by Bajaprty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerman Rodas, Michael White
Sep 29, 2022 -

Aaron Ford of Escondido responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send me a message. I would love the opportunity to touch base with you and address your concerns once I've been able to get the whole story. Mike Tinsley Service Manager

September 25, 2022

Sean was very personable and pleasant. It was the easiest, no pressure, no hassle, no crap experience ever at a dealership. Highly recommend this location! More

by surfride1062
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Sweeney, Armando Castaneda, Eric Ramos
Sep 26, 2022 -

Aaron Ford of Escondido responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Danny Meraz General Sales Manager

September 24, 2022

Nothing to say, just took long time to get my truck back. H y y y More

by Mpaolino19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Medina
Sep 24, 2022 -

Aaron Ford of Escondido responded

Thank you for choosing Gosch Ford Escondido. Your feedback and rating mean a lot to us. We apologize for the wait, and we hope to see you again! Mike Tinsley Service Manager

September 23, 2022

Exceptionally Professional and very friendly and extremely helpful! From the time we walked onto the lot greet by Noah all the way to meeting and signing paperwork with Fernando Martinez. As alway More

by Sporter9906
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Santorian, Fernando Martinez
Sep 24, 2022 -

Aaron Ford of Escondido responded

It's great to hear that Noah and Fernando were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new vehicle and thank you for choosing Gosch Ford Escondido! Danny Meraz General Sales Manager

September 23, 2022

Awesome customers service from the finance manager Fernando Martinez and sales person Noah Santorian. They made the process very easy. I will be recommending my family and friends to your establishm More

by teranzag
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Santorian, Fernando Martinez
Sep 24, 2022 -

Aaron Ford of Escondido responded

It's fantastic to hear that Fernando and Noah provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Gosch Ford Escondido! Danny Meraz General Sales Manager

September 22, 2022

Was super quick and easy going in to get my recall fixed. Even helped me get a ride to and from my place. Shannon was super helpful. Only downside is they didn’t wash the car even though it was supposed to b More

by B3TOM115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Medina
Sep 24, 2022 -

Aaron Ford of Escondido responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Shannon met your expectations. Thank you again for choosing Gosch Ford Escondido, we look forward to having you as a valued customer for many years to come! Mike Tinsley Service Manager

September 22, 2022

Always a good experience at the service center thanks to Jerman and the team at Gosch Ford. More

by Cool corolla se
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerman Rodas
Sep 24, 2022 -

Aaron Ford of Escondido responded

Thank you so much for your excellent review! We are so glad that Jerman and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Ford Escondido to be a positive one. Please don't hesitate to reach out if you need anything else. Mike Tinsley Service Manager

September 22, 2022

Great service , very friendly stuff Viktor was great , Love the video they send from the tech. Over all great . More

by Ac6334452
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tinsley, Shannon Medina, Jerman Rodas, Michael White, Michael Clark, Viktor Mazurenko
Sep 24, 2022 -

Aaron Ford of Escondido responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Escondido. Mike Tinsley Service Manager

September 22, 2022

I have been to this location twice recently, both times with appointments. Upon dropping my car off right on time, the service provider proceeded to tell me that it would be several days before they would More

by karistende
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shannon Medina
Sep 27, 2022 -

Aaron Ford of Escondido responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We’d love the opportunity to address any issues with our team here. Thank you for your time. Mike Tinsley Service Manager

September 21, 2022

Efficient check in process when I dropped off my truck. I liked the video that the technician did of the inspection of my truck. More

by debhawes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah
Sep 24, 2022 -

Aaron Ford of Escondido responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Escondido, we look forward to having you as one of our valued customers for many more years to come! Mike Tinsley Service Manager

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