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Aaron Ford of Escondido

Escondido, CA

4.5
2,337 Reviews
Aaron Ford of Escondido in Escondido, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 760-745-3361.
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1717 Auto Park Way S

Escondido, CA

92029

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Showing 2,337 reviews

August 18, 2022

Great service, clean facility, service personal are very courteous and knowledgeable. My service rep was very informative. More

by armidao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Viktor Mazurenko
Aug 21, 2022 -

Aaron Ford of Escondido responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Escondido. Mike Tinsley Service Manager

August 18, 2022

Excellent experience! Friendly and competent employees Through explanation of services available. I knew exactly what to expect and was not dissatisfied. Thank you! More

by Luan Greco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Medina
Aug 21, 2022 -

Aaron Ford of Escondido responded

Thanks for sharing your thoughts about your experience with Gosch Ford Escondido. We appreciate your business and hope to see you again soon! Mike Tinsley Service Manager

August 17, 2022

Excellent purchase experience. We ordered the vehicle new from Ford, and Coach, our sales rep, and Gosch Ford did a great job of keeping us updated throughout the process. Delive More

by jkoehler915
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Meraz, Rick "Coach" Hill
Aug 17, 2022 -

Aaron Ford of Escondido responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Danny and Rick " Coach" and hope you enjoy your new vehicle. We truly appreciate your feedback! Danny Meraz General Sales Manager

August 17, 2022

The service department here has gone down hill the last year. Shannon the service adviser is great, helpful and kind and does what she can to get you in and the problem fixed but the service manager Mike i More

by pelizabeth8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Tinsley, Shannon Medina, Jerman Rodas
Aug 21, 2022 -

Aaron Ford of Escondido responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Mike Tinsley Service Manager

August 17, 2022

Easy to get in and out because of their efficient systems. Friendly and super helpful as I got a round trip Lyft. More

by emmohler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara De La Rosa
Aug 18, 2022 -

Aaron Ford of Escondido responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mike Tinsley Service Manager

August 17, 2022

The parts and service department took excellent care of me. I was traveling into Southern California and had a flat tire. I needed a new tire so James, in the service department, located the correct tire a More

by dhaugen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Medina, Jake Pool
Aug 18, 2022 -

Aaron Ford of Escondido responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Tinsley Service Manager

August 16, 2022

Sara got all the service work done in a very short time and we are very satisfied More

by ndelsie
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sara de La Rosa
Aug 16, 2022 -

Aaron Ford of Escondido responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Escondido. Mike Tinsley Service Manager

August 16, 2022

Awesome customer service highly recommend salesman. Offered a great packaged deal that was affordable and that fit my budget. More

by Jason.dedeaux
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Durazo, Abraham Diaz Marquez
Aug 17, 2022 -

Aaron Ford of Escondido responded

Jason, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Abraham, Ricardo, and our team, and we look forward to working with you again. Danny Meraz General Sales Manager

August 16, 2022

Because it did not throw a code they did not go above a beyond. I drove to a different state where they did go above and beyond to find the problem and solution. More

by STACIALAYNE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Shannon Medina, Michael Clark
Aug 20, 2022 -

Aaron Ford of Escondido responded

Staci, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Mike Tinsley Service Manager

August 16, 2022

Wasn't impressed with the scheduler but the service writer killed it, car was done on time and correct. More

by sjtracer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Viktor Mazurenko
Aug 17, 2022 -

Aaron Ford of Escondido responded

SJ, Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Gosch Ford Escondido. Please don't hesitate to reach out if you need anything else. Mike Tinsley Service Manager

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