Aaron Ford of Escondido

All personnel were great with very positive attitudes. Great service from the all workers that attended me Great service from the all workers that attended me More

Great service, clean facility, service personal are very courteous and knowledgeable. My service rep was very informative. courteous and knowledgeable. My service rep was very informative. More

Excellent experience! Friendly and competent employees Through explanation of services available. I knew exactly what to expect and was not dissatisfied. Thank you! Friendly and competent employees Through explanation of services available. I knew exactly what to expect and was not dissatisfied. Thank you! More

Excellent purchase experience. We ordered the vehicle new from Ford, and Coach, our sales rep, and Gosch Ford did a great job of keeping us updated throughout the process. Delive We ordered the vehicle new from Ford, and Coach, our sales rep, and Gosch Ford did a great job of keeping us updated throughout the process. Delivery day was good: we wanted to keep the process moving quickly so that we weren’t out with our toddler too long and Coach kept things moving along. He did a great job of getting info in advance so that we could make the delivery appointment as quick and efficient as possible. More

The service department here has gone down hill the last year. Shannon the service adviser is great, helpful and kind and does what she can to get you in and the problem fixed but the service manager Mike i year. Shannon the service adviser is great, helpful and kind and does what she can to get you in and the problem fixed but the service manager Mike is condescending and does not follow up or through and I had to contact the GM/owner. Most of the time the work they do is good but after this last month long experience and the back and forth trying to get a part fixed for my car then they break another part after fixing the first part and didn’t tell me and I had to bring the car back the next day I’m sad to say I won’t be returning after being a loyal customer for the last 4 years. Definitely need to reevaluate the service department and your customer service. More

Easy to get in and out because of their efficient systems. Friendly and super helpful as I got a round trip Lyft. systems. Friendly and super helpful as I got a round trip Lyft. More

The parts and service department took excellent care of me. I was traveling into Southern California and had a flat tire. I needed a new tire so James, in the service department, located the correct tire a me. I was traveling into Southern California and had a flat tire. I needed a new tire so James, in the service department, located the correct tire and ordered it for me on Saturday. The tire arrived Monday morning, and the service department, Shannon, got me right in and repaired my tire to put me back on the road again. No other garage or tire and service Center was able to locate the tire as quickly. I am impressed and will recommend this dealership to anyone. More

Sara got all the service work done in a very short time and we are very satisfied and we are very satisfied More

Awesome customer service highly recommend salesman. Offered a great packaged deal that was affordable and that fit my budget. Offered a great packaged deal that was affordable and that fit my budget. More

Because it did not throw a code they did not go above a beyond. I drove to a different state where they did go above and beyond to find the problem and solution. beyond. I drove to a different state where they did go above and beyond to find the problem and solution. More