Aaron Ford of Escondido

I called to make an appointment to have a new key fob programed as per a Ford recall. The scheduler checked to see if they had the part and setup the appointment. I brought the car to the service depar programed as per a Ford recall. The scheduler checked to see if they had the part and setup the appointment. I brought the car to the service department, handed over the key, signed some paperwork and was directed to the lounge while they programmed the key. TWO HOURS later the "service" advisor, Jerman Rodas, comes to me to begin the process and then tells me that they do not have the part. Including the two and a half hours in the service department, I wasted an entire morning to get nothing but their don't give a xxxx attitude. More

The process for having my car serviced was quick and painless. I even got a free Lyft ride back home. Very friendly and professional staff. Love the video of my car inspection. painless. I even got a free Lyft ride back home. Very friendly and professional staff. Love the video of my car inspection. More

Jake and James were spot on with their help and reccommendations! Will definitely come back for all parts needs! Thanks! reccommendations! Will definitely come back for all parts needs! Thanks! More

Denisse, Marcos, and Danny were amazing! Helped me and my wife get into 2 amazing new cars! Helped me and my wife get into 2 amazing new cars! More

Friendly and efficient! Wonderful Service Advisors who keep you informed every step of the way! Wonderful Service Advisors who keep you informed every step of the way! More

Great dealership, highly recommended! Coach was very knowledgeable and a pleasure to deal with. Not only does he know his trucks, he's also no stranger to towing and he worked with me to Coach was very knowledgeable and a pleasure to deal with. Not only does he know his trucks, he's also no stranger to towing and he worked with me to find exactly what I needed for our family's travel trailer. Fernando in finance made the transaction a breeze and got an incredible rate for my loan - overall a wonderful car buying experience. More

Customer Service was great! ! Was very pleased with the quick turnaround with our vehicle! Will definitely be back! Best Ford in North County San Diego ! Was very pleased with the quick turnaround with our vehicle! Will definitely be back! Best Ford in North County San Diego More

Mikal White is a very good customer service employee. He would text me every day with an update on my truck. When my truck was going to be done that day he text me earlier letting me know I can pick up. He would text me every day with an update on my truck. When my truck was going to be done that day he text me earlier letting me know I can pick up. Which was nice so that gave me time to find someone to drop me off at GOSCH Ford. I feel he will make a great employee. How I feel that is I have around 50 to 60 employees. More

Great customer service. I had an issue with my car some thing hanging from the bottom and Vickter came out and fixed it. I had an issue with my car some thing hanging from the bottom and Vickter came out and fixed it. More

Front brakes and master cylinder recall. Drove cross country had brake failure. They were unresponsive and took no responsibility. I am out of pocket for repairs. Drove cross country had brake failure. They were unresponsive and took no responsibility. I am out of pocket for repairs. More