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Aaron Ford of Escondido

Escondido, CA

4.5
2,337 Reviews
Aaron Ford of Escondido in Escondido, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 760-745-3361.
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1717 Auto Park Way S

Escondido, CA

92029

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Showing 2,337 reviews

August 15, 2022

I called to make an appointment to have a new key fob programed as per a Ford recall. The scheduler checked to see if they had the part and setup the appointment. I brought the car to the service depar More

by PaulH
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jerman Rodas
Aug 19, 2022 -

Aaron Ford of Escondido responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Mike Tinsley Service Manager

August 15, 2022

The process for having my car serviced was quick and painless. I even got a free Lyft ride back home. Very friendly and professional staff. Love the video of my car inspection. More

by david.owens0214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Clark
Aug 16, 2022 -

Aaron Ford of Escondido responded

Thank you, David! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Escondido, we look forward to having you as one of our valued customers for many more years to come! Mike Tinsley Service Manager

August 13, 2022

Jake and James were spot on with their help and reccommendations! Will definitely come back for all parts needs! Thanks! More

by Jo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James, Jake Pool
Aug 15, 2022 -

Aaron Ford of Escondido responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gosch Ford Escondido. We look forward to having you as one of our valued customers for many more years to come! Danny Meraz General Sales Manager

August 13, 2022

Denisse, Marcos, and Danny were amazing! Helped me and my wife get into 2 amazing new cars! More

by jakemcclure5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Martinez, Danny Meraz, Denisse Canales
Aug 15, 2022 -

Aaron Ford of Escondido responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your 2 new cars! All of us at Gosch Ford Escondido are glad to have you and your wife as customers. Danny Meraz General Sales Manager

August 12, 2022

Friendly and efficient! Wonderful Service Advisors who keep you informed every step of the way! More

by canatv2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Clark, Viktor Mazurenko
Aug 12, 2022 -

Aaron Ford of Escondido responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mike Tinsley Service Manager

August 12, 2022

Great dealership, highly recommended! Coach was very knowledgeable and a pleasure to deal with. Not only does he know his trucks, he's also no stranger to towing and he worked with me to More

by Andy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Martinez, Rick "Coach" Hill
Aug 15, 2022 -

Aaron Ford of Escondido responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Escondido. Danny Meraz General Sales Manager

August 12, 2022

Customer Service was great! ! Was very pleased with the quick turnaround with our vehicle! Will definitely be back! Best Ford in North County San Diego More

by jordanfisher9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara De La Rosa
Aug 15, 2022 -

Aaron Ford of Escondido responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mike Tinsley Service Manager

August 11, 2022

Mikal White is a very good customer service employee. He would text me every day with an update on my truck. When my truck was going to be done that day he text me earlier letting me know I can pick up. More

by tdelisle0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael White
Aug 12, 2022 -

Aaron Ford of Escondido responded

It's great to hear that Michael was able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Escondido! Mike Tinsley Service Manager

August 09, 2022

Great customer service. I had an issue with my car some thing hanging from the bottom and Vickter came out and fixed it. More

by WTHORNTON92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Viktor Mazurenko
Aug 09, 2022 -

Aaron Ford of Escondido responded

Thanks for sharing your thoughts about your experience with Gosch Ford Escondido. We appreciate your business and hope to see you again soon! Mike Tinsley Service Manager

August 09, 2022

Front brakes and master cylinder recall. Drove cross country had brake failure. They were unresponsive and took no responsibility. I am out of pocket for repairs. More

by ejeff777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Clark
Aug 12, 2022 -

Aaron Ford of Escondido responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Mike Tinsley Service Manager

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