Aaron Ford of Escondido

Everyone was courteous and helpful. The waiting lounge was expansive and clean. Didn't have to wait long for my advisot. The waiting lounge was expansive and clean. Didn't have to wait long for my advisot. More

Best Ford in San Diego County! !!!! I recommed anyone that is looking for a great fast service. !!!! I recommed anyone that is looking for a great fast service. More

The staff is nice to customers and when I received the recall regarding the vehicle, I was scheduled for the check up right way with no delay recall regarding the vehicle, I was scheduled for the check up right way with no delay More

The service department isn't S " customer oriented" as it was in the past. Maybe due to change in ownership? I called to schedule a service - took two weeks for simple oil change! My usual service advisor sh was in the past. Maybe due to change in ownership? I called to schedule a service - took two weeks for simple oil change! My usual service advisor shuffled me off to another advisor who was already busy with another customer. I waited 15 minutes to be seen - after my appointment time. I had arrived early. The usual 45 minute to 1 hour service took over two hours. Afterwards I had to ask to get the list of issues - usually these are reviewed without having to ask. Did not get a copy of the check list of systems looked at - Always given this in the past. No list of what was in good order, needing attention, urgent attention needed. ( green, yellow , red) Not impressed with the " service" coordinator. Also - having the "RED" phone to talk to the "boss " in the check in area if one has concerns - poor location if the boss expects it to be used. More

Good services, friendly staff. It will be nice if you can arrange a pick up also. It will be nice if you can arrange a pick up also. More

Ford Escondido help me a lot, they are friendly And they give me the best option as well. I’ve been there for service twice so I experience the amazing service and helpful employee . Thank you. they give me the best option as well. I’ve been there for service twice so I experience the amazing service and helpful employee . Thank you. More

We ordered our maverick about a year ago when it arrived they honored the pricing and finance rates from a year ago no games no mark ups they honored the pricing and finance rates from a year ago no games no mark ups More

Service department is great. They have a courteous staff that get your vehicle serviced and you on your way. I have used their free ride service to get home and back when I’ve They have a courteous staff that get your vehicle serviced and you on your way. I have used their free ride service to get home and back when I’ve needed to leave my vehicle. They have a nice clean customer lounge area with coffee and other beverages. They even give you a courtesy car wash if you have time. No one enjoys taking their car in for service, but if you have to, this is the place. More

Sara was incredibly nice and kind. Great customer service. Would use Sara again the next time I need service Great customer service. Would use Sara again the next time I need service More

Honest and Excellent service , especially when there is a real issue, always ready to assis real issue, always ready to assis More