
Aaron Ford of Escondido
Escondido, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
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The staff is nice to customers and when I received the recall regarding the vehicle, I was scheduled for the check up right way with no delay recall regarding the vehicle, I was scheduled for the check up right way with no delay More
The service department isn't S " customer oriented" as it was in the past. Maybe due to change in ownership? I called to schedule a service - took two weeks for simple oil change! My usual service advisor sh was in the past. Maybe due to change in ownership? I called to schedule a service - took two weeks for simple oil change! My usual service advisor shuffled me off to another advisor who was already busy with another customer. I waited 15 minutes to be seen - after my appointment time. I had arrived early. The usual 45 minute to 1 hour service took over two hours. Afterwards I had to ask to get the list of issues - usually these are reviewed without having to ask. Did not get a copy of the check list of systems looked at - Always given this in the past. No list of what was in good order, needing attention, urgent attention needed. ( green, yellow , red) Not impressed with the " service" coordinator. Also - having the "RED" phone to talk to the "boss " in the check in area if one has concerns - poor location if the boss expects it to be used. More
Ford Escondido help me a lot, they are friendly And they give me the best option as well. I’ve been there for service twice so I experience the amazing service and helpful employee . Thank you. they give me the best option as well. I’ve been there for service twice so I experience the amazing service and helpful employee . Thank you. More
Service department is great. They have a courteous staff that get your vehicle serviced and you on your way. I have used their free ride service to get home and back when I’ve They have a courteous staff that get your vehicle serviced and you on your way. I have used their free ride service to get home and back when I’ve needed to leave my vehicle. They have a nice clean customer lounge area with coffee and other beverages. They even give you a courtesy car wash if you have time. No one enjoys taking their car in for service, but if you have to, this is the place. More