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Aaron Ford of Escondido

Escondido, CA

4.4
2,364 Reviews

1717 Auto Park Way S

Escondido, CA

92029

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2,364 Reviews of Aaron Ford of Escondido

January 17, 2022

Great service, thank you Gosch Ford for making it so easy. I appreciate your commitment to quality. More

by Service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Medina
Jan 17, 2022 -

Aaron Ford of Escondido responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mike Tinsley Service Manager

January 16, 2022

Very clean and friendly. Very patient. And willing to help you and make your buy as easy as can be . More

by velascomiriam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Martinez, Carlos Gomez, Armando Castaneda
Jan 16, 2022 -

velascomiriam responded

Thank you so much and sorry for the late hours .

January 15, 2022

Polite and informed service. Love text updates. Knowledgeable service advisor, Marshall. Good follow up on warranty work. More

by robertchrisosteen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall, Van Cruz
Jan 16, 2022 -

Aaron Ford of Escondido responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Gosch Ford Escondido! Mike Tinsley Service Manager

January 15, 2022

Friendly and helpful staff. Not pushy and willing to work with buyer on making a great deal. Easiest car buying I’ve experienced at a dealership. More

by Mike S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Durazo, Danny Meraz, Lisa Clark, William Gebbie
Jan 16, 2022 -

Aaron Ford of Escondido responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Escondido, we look forward to having you as one of our valued customers for many more years to come! Danny Meraz General Sales Manager

January 14, 2022

I have never had such a poor experience! Now I have to wait for my vehicle to be repaired January 20th 2022! The worst part is the problem is a security issue and I have to disconnect my battery every eve More

by Alicia
Recommend Dealer
No
Employees Worked With
Herman
Jan 17, 2022 -

Aaron Ford of Escondido responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Mike Tinsley Service Manager

Feb 01, 2022 -

Aaron Ford of Escondido responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Mike Tinsley Service Manager

January 14, 2022

I went to Gosch Ford Escondido service department to have them replace a recalled airbag actuator in my 2010 Ford Ranger. The staff was friendly and very professional. The work was completed in a few hours More

by clayfamily1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Van Cruz, Shannon Medina, Mehdi Khadiri
Jan 16, 2022 -

Aaron Ford of Escondido responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mike Tinsley Service Manager

January 14, 2022

I normally hate car buying!!! The sharks are usually out for blood, however, I was pleasantly surprised when I came to this dealership. My experience was pleasant from start to finish! Melody answered the p More

by Elizabethbryant
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Diaz Marquez
Jan 16, 2022 -

Aaron Ford of Escondido responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience Abraham and our team and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Danny Meraz General Sales Manager

January 13, 2022

Van Cruz best advisor i have work with. Always kept me in touch with my vehicle. My car was done and washed. Can’t wait to bring my other vehicles. More

by Berto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tinsley, Van Cruz
Jan 13, 2022 -

Aaron Ford of Escondido responded

We appreciate your business, Van Cruz and our team looks forward to serving you again soon! Mike Tinsley Service Manager

January 13, 2022

Excellent customer service. Respectful. That sums it up. Was there longer than thought but well worth the wait More

by Deborahjnelson2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tinsley, Alex Bautista Montes
Jan 13, 2022 -

Aaron Ford of Escondido responded

Thanks for sharing your thoughts about your experience with Gosch Ford Escondido. We appreciate your business and hope to see you again soon! Mike Tinsley Service Manager

January 11, 2022

The new service manager Mike us done a great job improving the service department. My prior experience before he was there was horrible. More

by Brooke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tinsley
Jan 11, 2022 -

Aaron Ford of Escondido responded

Thank you for your business and this review. We're happy to hear that Mi9ke and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Tinsley Service Manager

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