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Aaron Ford of Escondido

Escondido, CA

4.4
2,349 Reviews

1717 Auto Park Way S

Escondido, CA

92029

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2,349 Reviews of Aaron Ford of Escondido

November 26, 2021

This dealership had excellent service. They were very attentive and showed great passion and commitment to getting me the perfect truck for me. More

by epcassidy88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Durazo, Jerimy Deines
Nov 28, 2021 -

Aaron Ford of Escondido responded

Thank you for taking the time to write this review and letting us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new truck! All of us at Gosch Ford Escondido are glad to have you as a customer. Danny Meraz General Sales Manager

November 26, 2021

Many dealerships charge ADM after users place a custom order. Gosch lived up to the commitment on price, had my car ready for pickup in a couple of hours and did not over sell the Finance department add- More

by mfbrown24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick "Coach" Hill, Josh Jamison
Nov 28, 2021 -

Aaron Ford of Escondido responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Escondido. Danny Meraz General Sales Manager

November 25, 2021

Service department was very helpful. Shannon was very polite. Looking forward to my next visit. More

by Bryanl_57
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shannon Medina
Nov 28, 2021 -

Aaron Ford of Escondido responded

Thank you for your business and this review. We're happy to hear Shannon and the rest of our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Bryan, please let us know. Mike Tinsley Service Manager

November 25, 2021

Very quick and very friendly service. They made the process as stress free as possible. More

by Quentin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Sweeney, Lisa Clark
Nov 28, 2021 -

Aaron Ford of Escondido responded

Thank you! It has been a pleasure serving you, Quentin. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Escondido, we look forward to having you as one of our valued customers for many more years to come! Danny Meraz General Sales Manager

November 25, 2021

The service department is very efficient. When I arrived the curbside attendant checked me in and lined my truck with protective plastic and showed me to the service specialist. My specialist was already wi More

by jenkinstom13
Recommend Dealer
Yes
Employees Worked With
Van Cruz, Jerman Rodas
Nov 28, 2021 -

Aaron Ford of Escondido responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mike Tinsley Service Manager

November 22, 2021

Very nice, very professional, extremely clean facility. Very detailed when going over your maintenance report card. More

by markamoore379
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Medina
Nov 23, 2021 -

Aaron Ford of Escondido responded

Mark, Thank you so much for your excellent review! We are so glad that Shannon had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Gosch Ford Escondido. Please don't hesitate to reach out if you need anything else. Mike Tinsley Service Manager

November 22, 2021

Shortly after having a full service which included the transmission fluid on my 2019 F150 I was driving on the freeway and the “wrench” warning light came on the dash, the transmission suddenly downshifte More

by jscally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Hey
Nov 23, 2021 -

Aaron Ford of Escondido responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Mike Tinsley Service Manager 760-208-6690

Dec 09, 2021 -

Aaron Ford of Escondido responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Mike Tinsley Service Manager 760-208-6690

November 22, 2021

Great service, very nice personable staff! SO much better than Perry Ford!! I will go to Gosch every time. More

by ips4poe2goo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Bautista Montes
Nov 22, 2021 -

Aaron Ford of Escondido responded

Alex, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Escondido. Mike Tinsley Service Manager

November 21, 2021

Amazing customer service from sales , to finance to follow through. I really enjoy my new Explorer and would recommend anyone to GFE More

by Kellenjwiley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando, Rick "Coach" Hill
Nov 21, 2021 -

Aaron Ford of Escondido responded

Kellen, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Danny Meraz General Sales Manager

November 21, 2021

They did a great job on my 19 year old car. I will use them again. Thanks More

by Ford service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Medina
Nov 21, 2021 -

Aaron Ford of Escondido responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Shannon met your expectations. Thank you again for choosing Gosch Ford Escondido, we look forward to having you as one of our valued customers for many more years to come! Mike Tinsley Service Manager

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