Aaron Ford of Escondido

Bought a new Transit van here. Drove it a week and it broke down. Gosch has had it 3 days. Apparently no clue as to what is wrong with it. This vehicle has 377 miles on it and has an issue already. I sti broke down. Gosch has had it 3 days. Apparently no clue as to what is wrong with it. This vehicle has 377 miles on it and has an issue already. I still have not been offered a loaner van or pickup. Not my first issue with a brand new Ford or this dealership. I’ve bought 3 new Fords in the last 2 years. All 3 had to be returned to the dealership within a month of ownership for defects. Ford seems to be on a serious downward spiral as far as their quality. I would no longer recommend this brand or dealership to anyone. More

Well, I bought a brand new Ford escape hybrid and had to take it back in a few weeks later because everyone said my Bluetooth sounded like I was underwater or a robot. I originally scheduled a Saturday and take it back in a few weeks later because everyone said my Bluetooth sounded like I was underwater or a robot. I originally scheduled a Saturday and showed up at 7am but come to find out they don't have "electronics" people on the weekend, so had to reschedule for that Monday. They got me in right away but I had to pay out of pocket for a rental car as I still had to work. I have a full warrenty but I guess that a rental is not included although every other lease I have had with other companies was? Anyways, they did a "master reset" and so far it's working ok. I wasn't happy that I had to pay out of pocket for a rental, that I had to come back multiple times because the right technician wasn't working and they offered to clean and wash the car but didn't. For me it's the little things that matter but that expectation wasn't met. If you offer to clean the car, then clean the car. If you have no electronics techs on the weekend, don't schedule me than and it's only $35 for a rental car, so why not include it when I literally just bought the car? Yeah, not too happy but I wasn't the only one. Almost all the people picking up their cars/trucks were unhappy with the service center. One had similar issues as me and said they had their brand new Bronco in service for over 3 weeks. One guy had them clean his truck which had a black matte finish and it came back all scratched from a buffer or something? The paint job was absolutely ruined. More

Coach and the team at Gosch are wonderful to work with! Coach was like buying a truck from your uncle. He instilled a trustworthy demeanor at our first meeting and only got better throughout the process! I Coach was like buying a truck from your uncle. He instilled a trustworthy demeanor at our first meeting and only got better throughout the process! I love my new Ranger! More

VERY FRIENDLY AND ANSWERED ALL MY QUESTIONS---GAVE ME A GREAT DEAL ON MY NEW CAR ---DEFINITELY WOULD RECOMMEND ABRAHAM TO EVERYONE WHO NEEDS A CAR GREAT DEAL ON MY NEW CAR ---DEFINITELY WOULD RECOMMEND ABRAHAM TO EVERYONE WHO NEEDS A CAR More

I came in here liking Ford but uncertain if I liked the Ranger. I was put at ease with my questions answered and looking for a vehicle that suited my needs. Ranger. I was put at ease with my questions answered and looking for a vehicle that suited my needs. More

Jerome was great to work with. Very professional and knowledgeable. He didn’t pressure me at anytime during the buying process. I would definitely come to Gosh Ford and work with him again. knowledgeable. He didn’t pressure me at anytime during the buying process. I would definitely come to Gosh Ford and work with him again. More

Hands down, worst customer service I've experienced in my life. The staff lies, steals and poorly communicates. Will never come back here again! They even dented my truck! life. The staff lies, steals and poorly communicates. Will never come back here again! They even dented my truck! More

We were helped by Travis and William with the purchase of our new Ranger. Both Travis and William were extremely helpful, polite and professional. Adam gave us a deal we were very pleased with. our new Ranger. Both Travis and William were extremely helpful, polite and professional. Adam gave us a deal we were very pleased with. More

Car had 20,400 miles when it needed the block replaced. Barely had it back 3 weeks when we had to have it towed in. It sat at the service center 2 1/2 days before we knew what was wrong with it, and we had Barely had it back 3 weeks when we had to have it towed in. It sat at the service center 2 1/2 days before we knew what was wrong with it, and we had to go to the service dept to find out what the issue was. It had a cracked coil. Once we got the service manger involved it was fixed within a few hours. More

Very helpful, accommodating and honest. They actually want to help and serve their community. Will be back to purchase another vehicle and continue my service needs. want to help and serve their community. Will be back to purchase another vehicle and continue my service needs. More