Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Aaron Ford of Escondido
Escondido, CA
2,361 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
2,361 Reviews of Aaron Ford of Escondido
November 04, 2019
First Visit Brought my vehicle in for a routine oil change and a tire rotation. My appointment was for 10:30a.m. but I arrived a little after 10:00a.m. They took Brought my vehicle in for a routine oil change and a tire rotation. My appointment was for 10:30a.m. but I arrived a little after 10:00a.m. They took my car promptly to the service area and was told that it would be ready in about an hour. After an hour and a half, I was informed by the service advisor that the car was ready but she needed to do the "paperwork." once informed that the car was ready I was directed to wait outside where I waited nearly another 30 minutes. I think that a simple oil change and tire rotation should not require a 2 hr. wait. Also. there was oil or grease marks from the mechanics shoes in the interior portion of the door. More
by peter
Employees Worked With
Shannon Medina
November 04, 2019
Awesome place. Great service and even better people. I would never take my car to anybody else. Prices were on point with other places I have been. Great job guys. would never take my car to anybody else. Prices were on point with other places I have been. Great job guys. More
by Kfox79
Employees Worked With
Vince Escarrega
November 01, 2019
Each time I’ve had my truck in for service has been a great experience. If I leave it for the day, I get a call when it’s finished and it is serviced and washed, ready to go. When I’m in a bit of a hur great experience. If I leave it for the day, I get a call when it’s finished and it is serviced and washed, ready to go. When I’m in a bit of a hurry, I make an appointment for the day and time and the work is done quickly and right More
by David Terrell
Employees Worked With
Vince Escarrega
October 31, 2019
Terrific sales experience!! The sales and finance teams were exceptional! Very tuned in to our needs and desires for a new truck. I would purchase another vehicle from Gosch Fo The sales and finance teams were exceptional! Very tuned in to our needs and desires for a new truck. I would purchase another vehicle from Gosch Ford again. More
by DonS
Employees Worked With
Josh Jamsion, Patrick McAllister, Greg Meer
October 16, 2019
Poor Quality of Work I brought in my truck which I purchased from Gosch Ford Hemet for a complimentary oil change. After receiving my vehicle after the service, I ran a f I brought in my truck which I purchased from Gosch Ford Hemet for a complimentary oil change. After receiving my vehicle after the service, I ran a few errands and then ultimately went home after about two hours. Upon my arrival, I noticed a large oil leak under the truck. I checked the oil plug nut and discovered it had never been tightened....it was completely loose and ready to come off. The undercarriage was covered in oil splatter. I tightened the oil plug nut myself and cleaned the undercarriage which took me quite a bit of time. I am completely dissatisfied and disappointed with the quality of work I received for such a simple service. This is completely unacceptable for a dealership who boasts quality service and maintenance. More
by E
Employees Worked With
I don't recal the associate, however she was professional.
October 14, 2019
5 stars Courteous, friendly and professional Took my sons Toyota 4Runner in for free first service. The staff was very friendly and got my car when promised. Courteous, friendly and professional Took my sons Toyota 4Runner in for free first service. The staff was very friendly and got my car when promised. Also provided Lyft to get me to the gym and back. More
by Daddo
Employees Worked With
Shannon
October 11, 2019
Good Service Always a quick turn around when ever dropping off a truck for repair. And Shannon has always been friendly and keep me well informed with what needs t Always a quick turn around when ever dropping off a truck for repair. And Shannon has always been friendly and keep me well informed with what needs to be done and how long it should take. More
by Dan
Employees Worked With
Shannon Medina
October 08, 2019
poor service and poor pricing. i have been taking my F150 to the ford dealership in Escondido for several years now. within the last year or so gosch ford bought the dealership and i have been taking my F150 to the ford dealership in Escondido for several years now. within the last year or so gosch ford bought the dealership and since then the service has gone to garbage and also the pricing has increased tremendously. they cannot seem to figure out what pricing to charge as every single time the pricing has changed, they make excuses to why the pricing has changed (that are BS.) Gosch ford in Escondido and all Gosch ford locations have lost my business for good this time, I gave them one last chance last week and i have such a bad taste in my mouth i will never go back. its a bummer since they are so convenient for me, but i will drive all the way to Poway or Carlsbad from my service moving forward. More
by ScottyT
Employees Worked With
the whole service team.
October 07, 2019
TERRIBLE SERVICE Brought our 2016 Ford Explorer Sport in for routine oil change w/ "The Works 5 Point Inspection" (tire rotation, belts & hoses inspected, and all flui Brought our 2016 Ford Explorer Sport in for routine oil change w/ "The Works 5 Point Inspection" (tire rotation, belts & hoses inspected, and all fluid levels topped off). Noticed the following day by checking my tire pressure (cold...should be 35psi) that not ONE of the tires were set to the correct psi. They were anywhere from 31 to 34 psi (proving that check & proper inflating was never performed...who knows if they even rotated the tires. (Guess I should've marked each tire prior to dropping off). Upon popping the hood open, saw that; 1.-Coolant was well below LOW (not filled) 2.-Windshield washer fluid cap was not replaced 3.-Transmission fluid was never checked 4.- Rubber cap for positive battery terminal was off & resting aside terminal. In a nutshell...terrible service. More
by Thommy
Employees Worked With
Name not listed
October 07, 2019
Service above and Beyond Was towing my travel trailer to Woods Valley to camp when check engine light came on. Had loss of power and limped into campground. That evening went Was towing my travel trailer to Woods Valley to camp when check engine light came on. Had loss of power and limped into campground. That evening went to Gosch Ford and talked with Hutch Green. He read the code and told me to be back next morning as it was so late, did not have mechanic available. Next morning, quarter to seven, he jumped on it. Quick diagnosis and reset got me to where I could drive home. Hutch needs to be recognized for his personal service, a great people person and goes out of his way to make customers happy. Thanks Hutch, you help save my weekend vacation More
by bigmikejones
Employees Worked With
Bob Hutch Green
