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Aaron Ford of Escondido

Escondido, CA

4.4
2,361 Reviews

1717 Auto Park Way S

Escondido, CA

92029

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2,361 Reviews of Aaron Ford of Escondido

February 17, 2023

Horrible. I made an appointment to drop it off on a Wednesday morning to have them check a recall issue (cracked flexplate) and by close of business Friday (3 More

by mjammer0311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
Feb 22, 2023 -

Aaron Ford of Escondido responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Mike Tinsley Service Manager

Feb 22, 2023 -

Aaron Ford of Escondido responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Mike Tinsley Service Manager

February 17, 2023

Lack of communication. They fixed my vehicle but the communication between them and me was very poor. More

by danny63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Medina
Feb 17, 2023 -

Aaron Ford of Escondido responded

Danny, I would like to hear about your visit and get to the bottom. If you have time please call me at 760-208-6690 so we can try and make this right for you. Mike Tinsley Service Manager

February 17, 2023

They are very nice with the costumer, I liked the experience when bought the Maverick. More

by Frank B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham Diaz Marquez
Feb 17, 2023 -

Aaron Ford of Escondido responded

Congratulations on the purchase of your new Maverick, Frank! We strive to make sure that all of our customers leave happy, and it's great to hear about your positive experience here at Gosch Ford Escondido. Danny Meraz General Sales Manager

February 16, 2023

My experience with the Gosch Ford of Escondido was was alright. One event in the service department was unsatisfactory. More

by faizmalam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Gebbie
Feb 17, 2023 -

Aaron Ford of Escondido responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Danny Meraz General Sales Manager

February 16, 2023

William was very helpful and made the process easy and thorough. Explained things really well and helped me come up with solutions. Very thankful! More

by Jose Avalos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Gebbie
Feb 16, 2023 -

Aaron Ford of Escondido responded

Thank you, Jose! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Escondido. Danny Meraz General Sales Manager

February 15, 2023

My dealer, Denisse was extremely kind, knowledgeable, helpful and so efficient when helping me find the vehicle and options I was looking for! the dealership itself was extremely clean and welcoming. More

by natealice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Meraz, Denisse Canales
Feb 16, 2023 -

Aaron Ford of Escondido responded

Thanks for sharing your thoughts about your experience with Denisse and our team here at Gosch Ford Escondido. We appreciate your business and hope to see you again soon! Danny Meraz General Sales Manager

February 15, 2023

Sean Sweeney was most helpful and took great pains helping me learn all of the new features and tech on my new Bronco. Fernando was great with helping me get all of the paperwork out the door. More

by dahlsre
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Martinez, Sean Sweeney
Feb 16, 2023 -

Aaron Ford of Escondido responded

Thank you so much for choosing Gosch Ford Escondido! Congrats on your new Bronco, and let us know if we can be of any more assistance! Danny Meraz General Sales Manager

February 15, 2023

Today I came looking for a ford transit. Denisse was my associate, she was knowledgeable in the specs of the car and was able to provide me with more than adequate service. If you are in the More

by Tamer
Recommend Dealer
Yes
Employees Worked With
Ricardo Durazo, Danny Meraz, Denisse Canales
Feb 16, 2023 -

Aaron Ford of Escondido responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Gosch Ford Escondido are glad to have you as a customer. Danny Meraz General Sales Manager

February 15, 2023

I walked into ford today and was greeted by denisse, she was very helpful and she will keep my updated if they find the exact spec I’m looking for. I highly recommend this place and denisse especially. More

by Victoriahasashhh
Recommend Dealer
Yes
Employees Worked With
Ricardo Durazo, Danny Meraz, Denisse Canales
Feb 16, 2023 -

Aaron Ford of Escondido responded

Thanks, Victoria, for sharing your thoughts about your experience with Gosch Ford Escondido. We appreciate your business and hope to see you again soon! Danny Meraz General Sales Manager

February 14, 2023

Victor was great and kept the time line. I like the way they video all checks on fluid levels and mechanical safety checks. More

by DA 44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viktor Mazurenko
Feb 15, 2023 -

Aaron Ford of Escondido responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Viktor met your expectations. Thank you again for choosing Gosch Ford Escondido, we look forward to having you as one of our valued customers for many more years to come! Mike Tinsley Service Manager

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