Aaron Ford of Lake Elsinore

When Elsinore Ford first opened the people amazing I bout 2 cars from them, my parents bought 4 cars, had my services done there. Then they sold it, and everything changed, the service people looked like th 2 cars from them, my parents bought 4 cars, had my services done there. Then they sold it, and everything changed, the service people looked like they worked at a dive bar and were rude. After that I refused to go there for service, I would drive 50 min away to another Ford dealer. I have not been to Elsinore Ford for at least 2 years. The only reason I went yesterday was because I received a coupon for 75 dollars off and I did not have time to drive to San Juan Ford. I went there yesterday and it reminded me of the origional dealership. The people looked professional, everyone was helpful and nice, when I called I was able to talk to someone and my questions were answered, great experience, plus they gave me a ride home and picked me up. I will give them a second chance More

Work well Done on time always Amazing team Fantastic great team , friendly people awesome team . great team , friendly people awesome team . More

Had my oil changed and key fob programmed in a timely manner and the best part is the concierge service was a huge help in my situation!! Jasmine went above and beyond to take care of me with my first se manner and the best part is the concierge service was a huge help in my situation!! Jasmine went above and beyond to take care of me with my first service visit to the dealer. I would recommend and will return for future service. Thank you Jasmine!! More

I was given a reasonable quote for transmission I dropped it off Monday I was told Friday pick up, I picked it up today (Wednesday) and the cost stayed the same, thanks nick it off Monday I was told Friday pick up, I picked it up today (Wednesday) and the cost stayed the same, thanks nick More

The rep Jasmine is very thorough and she communicates and relates well during the process no doubt relates well during the process no doubt More

Very long wait. 2 hours for oil change and cabin filter. Extra charge with cabin filter change. Total charge was $ 208. Last time going here. 2 hours for oil change and cabin filter. Extra charge with cabin filter change. Total charge was $ 208. Last time going here. More

Excellent service! The service advisor, Raidel Soto, was very professional and very friendly. También habla español y ofrece muchos consejos a cerca de cómo cuidar mejo The service advisor, Raidel Soto, was very professional and very friendly. También habla español y ofrece muchos consejos a cerca de cómo cuidar mejor tu carro ! More

I used the valet service for a recall on my vehicle and really appreciated the service really appreciated the service More

Raidel gave me a great customer service answer all my questions I’m highly satisfied, I highly recommend Raidel for all his help questions I’m highly satisfied, I highly recommend Raidel for all his help More

Friendly, fast service dept. Fresh donuts and great coffee. Excellent communication. Glad I chose this dealership. Fresh donuts and great coffee. Excellent communication. Glad I chose this dealership. More