Aaron Ford of Poway

The service department was excellent! Mike the service rep.was great he explained everything they were going to do to my truck, I will definitely be using the service in the future. Than Mike the service rep.was great he explained everything they were going to do to my truck, I will definitely be using the service in the future. Thanks More

Sacha was an absolute pleasure to work with! He was extremely efficient and really worked with us to make sure we got what we wanted! Probably one of the fastest experiences I have had at a deal He was extremely efficient and really worked with us to make sure we got what we wanted! Probably one of the fastest experiences I have had at a dealership. Highly recommend. More

I have purchased two new trucks from Aaron Ford so far. The purchasing experience went smoothly with no problems. I have left a review previously on that. This review is about the service department. I nee The purchasing experience went smoothly with no problems. I have left a review previously on that. This review is about the service department. I needed the towing (7 pin harness) checked before I went on a camping trip. I was getting an overload-no brake warning on my brake controller with the trailer connected the morning we were to leave. I knew it was the truck Or the trailer. I had no way of testing the truck. I took a chance and went to Aaron Ford and told them of my situation. Fortunately for me I met the Shop Foreman Billy Simmons on his way into work. I spoke with him and described my situation and problem. In a short time he came out and tested the 7 pin connector and found that it was functioning correctly. That was a big relief. At least I knew the issue was with the trailer and I could take care of that. I really appreciated his taking the time to help me out. He did not have to do that but it says a lot of his customer service. Thanks Billy! More

Had a very pleasant experience with Tim and sharing personal experiences with him. He is very helpful and a great person to work with. I’d recommend working with him if you visit the dealership. personal experiences with him. He is very helpful and a great person to work with. I’d recommend working with him if you visit the dealership. More

Thank you Tim for an excellent new 2023 Ford truck purchase experience. You definitely took good care of me and I look forward to seeing you again one day soon, and when I see your boss, I’ll be sure purchase experience. You definitely took good care of me and I look forward to seeing you again one day soon, and when I see your boss, I’ll be sure to tell him to give you a pay raise:) Best wishes. More

Jericho is an exceptional employee. He helped me tremendously when I had some difficulties after a purchase from the dodge dealership. This man stands out as a leader and a guy that can He helped me tremendously when I had some difficulties after a purchase from the dodge dealership. This man stands out as a leader and a guy that can make things happen, simply and efficiently. It is very clear that his goal is to make his customers’ experience as fair and pleasant as possible. In a world where customer service has taken a turn for the worst, he is a beam of light. Thank you Jericho! More

Tim was open, honest and a great guy to work with. With these crazy market conditions it was nice to get in and out with plenty of time. With these crazy market conditions it was nice to get in and out with plenty of time. More

Tim was extremely professional and went out of his way to accommodate us in our purchase. Will be back in future accommodate us in our purchase. Will be back in future More

This dealership gave me great service all the way through the purchase process. They worked with me on my trade in, helped me select my new car, and set up a delivery that was convenient for me. They couldn' the purchase process. They worked with me on my trade in, helped me select my new car, and set up a delivery that was convenient for me. They couldn't have made it easier to buy. More

Purchasing from out of state did not hinder the service at all. Tim’s diligence and understanding of the situation made this an enjoyable and smooth process. Great work! at all. Tim’s diligence and understanding of the situation made this an enjoyable and smooth process. Great work! More