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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.5
1,779 Reviews

1,779 Reviews of Access Ford of Corpus Christi - Service Center

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August 27, 2020

Juan and David we’re a big help on getting my truck fixed. They stayed in touch through the whole process and made sure everything was driving right before the truck left the shop. More

by TRISTAN5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Byrne
Aug 27, 2020 -

Access Ford of Corpus Christi responded

It's great to hear that Juan and David were able to help get your truck fixed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Access Ford Lincoln of Corpus Christi! Discover the Difference It's our people - Experience our FAST PASS for sales and service online. David Byrne Service Manager AccessFord.com 361-265-FORD

August 24, 2020

Roy in service was extremely honest and the repairs were done in a timely manner. He also kept me updated on the repairs. I will be back for future repairs. More

by jeff.johnson2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Richter
Aug 24, 2020 -

Access Ford of Corpus Christi responded

Thank you, Jeff, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Roy and the rest of our team, and we look forward to working with you again. Discover the Difference It's our people - Experience our FAST PASS for sales and service online. David Byrne Service Manager AccessFord.com 361-265-FORD

August 23, 2020

Very friendly staff and always take good care of our Ford!! Looking forward to the next vehicle purchase. Cannot wait to see the new Bronco! More

by TAREOPELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Person
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Richter
Aug 24, 2020 -

Access Ford of Corpus Christi responded

We appreciate your business and our team looks forward to serving you again soon David Byrne Service Manager AccessFord.com 361-265-FORD

August 21, 2020

They allowed people with out masks into the dealership. They salesman helping them was'nt even wearing one. I was very shocked. I asked the cashier if this was allowed her response was I DON"T KNOW. How du More

by DAWNDE2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Byrne, Roy Richter
Sep 07, 2020 -

Access Ford of Corpus Christi responded

Hello Dawn, We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to me directly. David Byrne Service Manager AccessFord.com 361-265-FORD

August 21, 2020

Was there for oil change, car wash and rotate tires. Was there for oil change, car wash and rotate tires. Didn't need an appointment. The wait was a little over two hours. Although that was my option. I More

by MIMISHELIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew LenardI
Aug 21, 2020 -

Access Ford of Corpus Christi responded

Thanks for sharing your thoughts about your experience with Access Ford Lincoln of Corpus Christi. We appreciate your business and hope to see you again soon! Discover the Difference It's our people - Experience our FAST PASS for sales and service online. David Byrne Service Manager AccessFord.com 361-265-FORD

August 21, 2020

The collision center did a great job repairing the damage to the pickup. This was done in a reasonable amount of time and we are very pleased. More

by ajvsbvs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Access Ford of Corpus Christi responded

Thank you for choosing Access Ford Lincoln of Corpus Christi, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Discover the Difference It's our people - Experience our FAST PASS for sales and service online. David Byrne Service Manager AccessFord.com 361-265-FORD

August 19, 2020

Service has always been very good on the last three pickups I have bought. I do not like Ford supporting Defund Police and the BLM Movement.8 More

by RRAYBROWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2020 -

Access Ford of Corpus Christi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Discover the Difference It's our people - Experience our FAST PASS for sales and service online. David Byrne Service Manager AccessFord.com 361-265-FORD

August 19, 2020

Roy was very helpful in getting my vehicle back to me quickly. It was a very frustrating process getting the car towed and dealing with it's issues, so I was very pleased with the speed at which Roy dia More

by MIKEH26
Recommend Dealer
Yes
Employees Worked With
Roy Richter
Aug 20, 2020 -

Access Ford of Corpus Christi responded

Thank you for your very kind review, Mike. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Roy here at Access Ford Lincoln of Corpus Christi. Discover the Difference It's our people - Experience our FAST PASS for sales and service online. David Byrne Service Manager AccessFord.com 361-265-FORD

August 18, 2020

Every time I go there The service is great do not wait Every time I go there The service is great do not wait very long Roy Richter takes great care of me and my vehicle Thanks Mike More

by MLMERKLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Richter
Aug 19, 2020 -

Access Ford of Corpus Christi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Access Ford Lincoln of Corpus Christi. Discover the Difference It's our people - Experience our FAST PASS for sales and service online. David Byrne Service Manager AccessFord.com 361-265-FORD

August 18, 2020

Very clean and friendly staff. My only complaint is my truck sat in the parking lot for over an hour. I had to ask how much longer. Then they started on my truck. I was there for 4 hours. More

by Pete
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2020 -

Access Ford of Corpus Christi responded

Hello Pete, Thank you for taking the time to submit a review. We are so glad our team could assist you with your repair needs. We apologize, however, for the long wait as this is not the level of customer service we promote. If you would like to further discuss your concerns, feel free to contact me at your convenience. Discover the Difference It's our people - Experience our FAST PASS for sales and service online. David Byrne Service Manager AccessFord.com 361-265-FORD

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