Let me start off by saying at the time I was looking into a new Jeep, Acton was one of the VERY few whose advertised price was one everyone qualified for. Other dealerships included every possible rebate available which is great if you are a military vet, fresh out of college, trading in a lease, and happen to be a farmer? (what an odd combination) And Acton's advertised prices were very close to those dealerships who included all the rebates available. I only have a few complaints through the whole process but please keep in mind that overall it was a great and easy experience here. On to the complaints.. First, when negotiating the price, not sure who he was (must have been a sales manager) kept yelling and complaining loudly how I was about to walk out over $150. Made me somewhat uncomfortable. If the sale was that important to complete than why all the fuss, just knock of the $150 (which they did).. and I did sign to buy. Kirk was an awesome sales guy. very laid back. I think he mentioned he does it part time which could explain why he doesn't have the stereotypical car salesman attitude. And I appreciated that very much. Next complaints came at the finance part. We were offered to purchase the extended warranty (I forget the price) but only after I brought it up was it mentioned that you have up to 1 year 12k miles to add it. And when I told my wife we can shop around for it, the finance people asked us to call them to at least try to match. I hate shady business tactics. Just tell us upfront- had I not done my research none of these valid points would have been brought up. Lastly, and probably my biggest complaint. I fell for the whole ' "we deal with hundreds of banks all over the country to get you the best rate." I have had good luck in the past with dealer financing so I figured okay- I think they understand I am somewhat well educated. So they tell me the best rate is 3.6% with a credit score of 807. I ended up signing just to get the deal over with. I refinanced 3 months later for 2%, not for the savings but out of spite. I do not protect and watch my credit to NOT get the best rates. Call me a conspiracy theorist but I'm sure the dealership added a point to the interest rate for their pocket hoping I'd pay it off in the full term and to get their $150 back that I had almost walked out over. So to end this review,
would I go back- ABSOLUTELY yes.
Would i bring my own financing- absolutely yes.
would i further research pricing on extended coverage options- absolutely yes.
Finally if you are shopping for a new vehicle, pricing should be your top research topic. All the above mentioned is the details at the end (which still hold significant value). Hope this helps you purchase your next vehicle here.