Acton Toyota Used Car Annex

A pleasure! Professional in the best sense of the word - from start to finish. No haggling, no hassle. We got the feeling that Brian was there to genuinely help u Professional in the best sense of the word - from start to finish. No haggling, no hassle. We got the feeling that Brian was there to genuinely help us make the used car buying experience as trouble-free as possible. All the paperwork was handled in a timely fashion. Everything was explained fully. Brian was helpful, knowledgable and thorough. All in all, a great car buying experience. More

Quick, Easy, and Efficient! Very Professional and prompt about everything. I had a great experience here buying my new vehicle. Went in on a Thursday evening and had my vehicle b Very Professional and prompt about everything. I had a great experience here buying my new vehicle. Went in on a Thursday evening and had my vehicle by Friday evening spotless and ready to drive. Quite friendly staff and good service. I was also presented with a better deal than what I was originally quoted the night I did my credit app. They truly went above and beyond my standards. More

First Rate Experience The experience was friendly, but never pushy, and efficient. There was no pressure and a sincere effort was made to help identify the right car for m The experience was friendly, but never pushy, and efficient. There was no pressure and a sincere effort was made to help identify the right car for me. I could not have had a more professional experience. More

Gratifying Experience After an exhaustive search online for the car of our choice we sent the query for availability early one evening and received a response later around After an exhaustive search online for the car of our choice we sent the query for availability early one evening and received a response later around 8 PM by email from Brian that set in motion our visiting the dealership, seeing and test-driving the car, and agreeing to purchase it. There was no pressure, just amiability. During the process my wife and I both came down with colds. We live less than half-hour from the dealership. Brian brought the papers to our home in order to complete the purchase requirements. Also, he took care of the few fix-ups our mechanic discovered in the car. We think we got an excellent deal overall. More

I wouldn't go anyplace else The whole experience was easy,professional and comfortable. The service was top notch. Everyone I dealt with was polite and sincerely wanted me to hav The whole experience was easy,professional and comfortable. The service was top notch. Everyone I dealt with was polite and sincerely wanted me to have a pleasant experience. More

Acton Toyota is the Best! I just came home today with my new used car. I have dealt with Acton Toyota in the past and wanted to stay with this dealership. I don't think that o I just came home today with my new used car. I have dealt with Acton Toyota in the past and wanted to stay with this dealership. I don't think that one could find a better dealership. They have excellent service and give each customer special treatment. Brian Doney was my salesman this time. I would highly recommend him. He wasn't aggressive and did not pressure me. Any little detail that I asked him to check he took care of it. I am a senior citizen and was worried about operating all the electronics in this car. He spent a long time with me today and showed me how everything worked. He was very understanding.! I thank Brian for his patience and thoughtfulness. I am very happy with my car and with Acton Toyota. More

Incredible service Brian and the entire staff were incredibly friendly and made the experience for me so easy. Brian had a carfax report ready to go when I showed up and Brian and the entire staff were incredibly friendly and made the experience for me so easy. Brian had a carfax report ready to go when I showed up and just radiates with an amazing personality and friendliness that cant be taught. He made my car buying experience fun and painless. I would recommend this dealership to anyone! More

What A Great Find Brian was friendly, and he even showed us a report of all the maintenance that had been performed on the car prior to being put on sale. He answered Brian was friendly, and he even showed us a report of all the maintenance that had been performed on the car prior to being put on sale. He answered any questions that I had, and was also reasonable on adjusting the price. It was such a pleasure shopping for this car, and I really enjoyed my experience. :) More

Great dealership, wonderful people! I wish I could give Tom Downing from Internet Sales more than the highest mark in your ratings… he is an ultimate professional who made our car purcha I wish I could give Tom Downing from Internet Sales more than the highest mark in your ratings… he is an ultimate professional who made our car purchase absolutely flawless. He has a very good knowledge of the product he sells and makes working with him a real pleasure. His impeccable manners were very impressive as well… Joe Tosi from Financial Services was perfectly clear and most helpful while discussing some additional insurance with us. He is very, very good at his job. I do believe that it’s the people who make the place. I most definitely will recommend your dealership to all my friends looking for a car in the future. More

Positive purchasing experience from start to finish Brian and the rest of the team were superb to deal with. We have had several bad experiences prior to this one. This was a complete contrast, Brian Brian and the rest of the team were superb to deal with. We have had several bad experiences prior to this one. This was a complete contrast, Brian was extremely knowledgeable and did not pressure us in the wrong direction. He was patient and ensured that we had found the correct car for us (all within our budget and requirements). The whole experience was a pleasure. Customer service is second to none, I would recommend this dealership to anyone. More