Acton Toyota Used Car Annex
Acton, MA
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176 Reviews of Acton Toyota Used Car Annex
Excellent Experience Went in on a Saturday morning with my "criteria list," to see a car that was shown online. Brian Doney was the salesman. There was no sales pressure Went in on a Saturday morning with my "criteria list," to see a car that was shown online. Brian Doney was the salesman. There was no sales pressure and my questions were answered to my satisfaction. I checked out comparable cars online, and the price of this car showed to be very fair. Monday morning, I took the car to our mechanic to check it out for any potential problems. No problems were found, and the mechanic said this was a good car for the price. Went back on Tuesday morning and purchased the car and my son has been enjoying it ever since. This was the easiest and most pleasant car purchase I have ever had. No complaints, which is rare when car shopping! I would definitely return. More
Great service, no pressure, very helpful! The staff were very helpful! Large selection of vehicles to choose from within my price range. I was able to find the perfect car for me. The staff were very helpful! Large selection of vehicles to choose from within my price range. I was able to find the perfect car for me. More
Good used car buying experience I was impressed when Andrew Giles, upon hearing we were interested in a particular used car, made a video showing all of its features. He was friendly I was impressed when Andrew Giles, upon hearing we were interested in a particular used car, made a video showing all of its features. He was friendly, helpful, and did not apply any pressure. The price was very fair. The financing person was also very helpful in explaining all of the options, and not pressuring to choose extras we did not want. I have been to this dealership twice before to accompany friends who were buying cars. This makes three good car buying experiences here. More
Great buying experience with Bob Gaudet My experience with purchasing a vehicle from Bob Gaudet, exceeded my expectations. I finally settled on a 2013 Jeep Grand Cherokee. Bob and the staff My experience with purchasing a vehicle from Bob Gaudet, exceeded my expectations. I finally settled on a 2013 Jeep Grand Cherokee. Bob and the staff at Acton Toyota made sure that I was satisfied with all aspects of the purchase. I would recommend Bob and the dealership to all. More
Easiest Truck purchase ever! Thank you to Brian Doney for making my purchase of a 2014 ford F-150 smooth as ice. I appreciated your no nonsense approach to the sales process. I Thank you to Brian Doney for making my purchase of a 2014 ford F-150 smooth as ice. I appreciated your no nonsense approach to the sales process. I had been to quite a few dealerships where they tried to get me to buy something I didn't want. This dealership is all about the customer. You gave me what I wanted and made it stress free with no hidden surprises! I highly recommend this dealership and this sales team! Thank you all! More
Excellent Used Car Dealership I recently purchased a used BMW X3 from Bob Gaudet of Acton Toyota at an unbeatable price. Not only was the process easy and pleasurable, the car is I recently purchased a used BMW X3 from Bob Gaudet of Acton Toyota at an unbeatable price. Not only was the process easy and pleasurable, the car is an amazing find. It not only checked out to be in incredible shape and had an excellent warranty, it drives like a dream. I could not recommend this dealership more and I would recommend them highly. More
Efficient, Helpful, Responsive - Easy to recommend From start to finish this experience of buying a pre-owned car was all I could have asked for, and more. The employees who helped us were patient, in From start to finish this experience of buying a pre-owned car was all I could have asked for, and more. The employees who helped us were patient, informative, responsive and very pleasant to work with. They facilitated everything with the insurance company and registry. I was able to test drive as many vehicles as I wanted to consider. Ultimately I selected an older Honda Accord V6 that had just arrived on the day I first looked. I had thought that I would be getting a newer car, but the low mileage and good maintenance made this car a great choice. The car was beautifully clean and full of gas when I picked it up. I can readily recommend this dealer to others and would buy from this dealer again. Neil O'Leary was the sales consultant. Scott Doherty handled the finance and purchase. More
Quick, Helpful, Amenities Overall: Felt like I got a good price, quick and friendly service, convenient, and great customer service amenities. I will definitely consider shoppi Overall: Felt like I got a good price, quick and friendly service, convenient, and great customer service amenities. I will definitely consider shopping from them again in the future and suggesting this dealership to others. My husband and I bought a 2010 Toyota Prius from Acton Toyota Used Car Annex and had a great experience. The sale was quick and easy, and the dealership took care of all the financing and legal paperwork. The financing they offered was also better or the same to all the financing options we looked into privately. When we picked up our car, it was clean, filled with gas, and looked as if they took some care into preparing it to leave the lot. Further, the staff was all very friendly towards us and our dog (who visited for the last paperwork signing and car pick-up). This dealership also offered great customer service amenities, such as a snack and beverage bar for each of our visits, and a free state inspection at their larger dealership on the other side of town. The only downside to this was that the larger dealership didn't take appointments for state inspection and the wait was three hours long when we arrived. However, they also had a free snack bar (including donuts), free beverages, free dog treats (our dog was with us again), and a cafe where we were offered free hot lunches. We took the three hours to walk downtown to the Common to eat our free lunches the cafe packed up for us, shop at the used book shop, and read while sitting in the sun in the grass. Another option they offer is to stay at the dealership while your car is being worked on and they have free wi-fi, etc. It was a shock to have to spend three hours when we expected 30 minutes, but it turned out to be a convenient and relaxing break from the regular grindstone of work. More
We would buy here again. This was not the first dealership we visited to buy a used car, but it was the only one we returned to. We appreciated the no hassle, no "I'll have t This was not the first dealership we visited to buy a used car, but it was the only one we returned to. We appreciated the no hassle, no "I'll have to see my manager" gimmicks. Our sales rep was Brian Doney, he was easy to deal with and would recommend this dealership to family and friends. More
Responsive,courteous experience. I was very pleased with the purchasing experience I had with my salesperson, Brian Doney. Brian was very helpful with my wish to get the loan and regi I was very pleased with the purchasing experience I had with my salesperson, Brian Doney. Brian was very helpful with my wish to get the loan and registration of my Toyota Avalon completed in jut one day so that I had a vehicle available to go on a trip I had planned. Brian also was able to get the rear door lock actuators ordered and replaced in a very short time. I was very pleased with the dealings I had with everybody at this dealership. Great job! More