Acura Highland Park

Came in to test drive an RDX and Omar did a great job explaining the car and discussing different options. We were not prepared to purchase a vehicle and felt little pressure to do so. explaining the car and discussing different options. We were not prepared to purchase a vehicle and felt little pressure to do so. More

It was a pleasure to deal with Tomy at Acura Highland Park.. they did not push any unnecessary services on my car, and they were very professional and efficient . When I was about to get a loaner car the Park.. they did not push any unnecessary services on my car, and they were very professional and efficient . When I was about to get a loaner car they noticed my license had expired and they helped me renew my license online. So I accomplished two things in one visit . I have always had a good experience with their service department ! More

service was great. tommy was thorough. the service prices have gone up alot. not tommys fault tommy was thorough. the service prices have gone up alot. not tommys fault More

Making appointment was easy and convenient. Nice and helpful people! Service was done right. Thank you! Nice and helpful people! Service was done right. Thank you! More

Incredible customer service. They are helpful, kind and provide thorough service on the vehicle itself. They are helpful, kind and provide thorough service on the vehicle itself. More

I’d advise anyone to stay away from this dealership. They hold 0 integrity and are all about then dollar. My cars been serviced 4x in 4 months of owning with less than 2k miles put on it. From Omar (sal They hold 0 integrity and are all about then dollar. My cars been serviced 4x in 4 months of owning with less than 2k miles put on it. From Omar (salesman) all the way to Murgado the owner, they scam you all the way through. Spend your dollars wisely elsewhere.-10/10 review. Truly disgusted with this place. More

Upfront and easy process . My husband and I had a great experience here and will be back to by our daughter a car this fall My husband and I had a great experience here and will be back to by our daughter a car this fall More

Tommy L hi is a mazing he explained everything even he will show me if I have a question or hesitations I know I’m paying a lot for the service and my car is not new one, but I guess I’m coming using yo will show me if I have a question or hesitations I know I’m paying a lot for the service and my car is not new one, but I guess I’m coming using your service because Tomy Lazar he’s the best. More

Tommy courtesyly took the car in and his first diagnoses and repair didn't fix the problem but second solution. He just patiently needed the car under his observation which he did. and repair didn't fix the problem but second solution. He just patiently needed the car under his observation which he did. More

I bought a used car from Acura Highland Park on June 28, and the experience has been nothing short of frustrating and disappointing. During the sale, I pointed out damage to the side mirror. The salesperson and the experience has been nothing short of frustrating and disappointing. During the sale, I pointed out damage to the side mirror. The salesperson acknowledged it and casually said it could be "touched up." I was told the car was otherwise in good condition, aside from a spoiler issue they agreed to repair. Within just 2 days of taking the car home, I realized the mirror wasn’t just scratched — it was structurally broken and unsafe, hanging loose and at risk of falling off. When I contacted the dealership, they denied any responsibility and claimed the damage must have happened after the sale, which was completely false. The finance manager even told me it was my responsibility as a buyer to spot all issues during a short test drive — while their own inspection missed this. Communication was a nightmare. I reached out multiple times via text and phone and got no response. When I brought the car in for the spoiler fix, I was given a loaner vehicle. A week passed without any updates. Then out of nowhere, I got a call telling me to return the loaner immediately because it had been sold. When I asked about the mirror repair, I was told “everything was done” — which was a lie. To make matters worse, the sales manager threatened to report the loaner as stolen to the police if I didn’t return it right away. From start to finish, the sales managers and finance director were rude, dismissive, and completely unprofessional. They misrepresented the car’s condition, ignored a safety issue, and made zero effort to resolve anything. I would strongly recommend avoiding this dealership — there’s no accountability, no customer service, and they clearly don’t stand behind what they sell. More