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Acura Highland Park
Highland Park, IL
489 Reviews
Welcome to the all-new Acura Highland Park! We are committed to providing the highest level of customer service as a proud member of the Murgado Automotive Group. Please reach out to our team with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
By Type
Showing 489 reviews
November 23, 2021
Branko Great salesman Frank in finance was greatThe 1st Branko Great salesman Frank in finance was great The 1st dealership that actually listened when I said I didn’t want to spend entire day waiting on Branko Great salesman Frank in finance was great The 1st dealership that actually listened when I said I didn’t want to spend entire day waiting on osperwirk More
by Raymond Tarallo
Employees Worked With
Branko Frank
November 18, 2021
As always, the service at Pauly Acura is top notch. It’s the reason I keep buying cars there even though I don’t live close. It was a particularly stressful day and when Roger offered me a loaner car it the reason I keep buying cars there even though I don’t live close. It was a particularly stressful day and when Roger offered me a loaner car it made all the difference! More
by Liz A
Employees Worked With
Roger
November 18, 2021
Outstanding service every time! The team is professional, knowledgeable, courteous, and fair! They are trusted advisors in regards to our vehicle. Roger and the entire team has always made su professional, knowledgeable, courteous, and fair! They are trusted advisors in regards to our vehicle. Roger and the entire team has always made sure that they put the customer safety first. I am confident that after leaving the service department, my vehicle received the care it needed to run safely. We purchased our vehicle new from Pauly and it now has over 100,000 miles. We have only gotten service from Pauly's service department. They are always honest and fair with what needs to be done as well as the pricing. More
by Satisfied customer
Employees Worked With
Roger, Jim, Courtney
November 01, 2021
Pauly Acura's primary business at first glance appears to be selling and servicing automobiles. Pauly Acura is actually in the "people" business FIRST and they also sell and service cars. They continually be selling and servicing automobiles. Pauly Acura is actually in the "people" business FIRST and they also sell and service cars. They continually remind you that you are "important" and an"integral" part of a group of people known as "family." Every person regardless of which department they work in or what they do treats you with the utmost respect and kindness whether you are just shopping or buying a car and especially when you need their help or service. It's what puts that little smile on your face when you drive away satisfied and feeling kind of "special," like… "family." More
by Jerry1
Employees Worked With
Branko Uzelac and Roger Blanton
October 27, 2021
The service department diagnosed that a rear strut replacement was needed. They ordered the part at my request and let me know when it arrived. They replaced the part at the cost as quoted. The replacement was needed. They ordered the part at my request and let me know when it arrived. They replaced the part at the cost as quoted. The car rides much more quietly and comfortably. More
by nancy.cutter
Employees Worked With
Mike, Mitchell Kreiter, Jim Clay
October 23, 2021
Excellent service. Very skilled technicians and knowledgeable service consultants. Much better than larger competitors such as: McGrath Acura of Morton Grove, McGrath Acura of Downtown Chicago. knowledgeable service consultants. Much better than larger competitors such as: McGrath Acura of Morton Grove, McGrath Acura of Downtown Chicago. All my future business with Acura, including Acura vehicle purchases will be with Pauly Acura of Highland Park. More
by sgelb
Employees Worked With
Courtney in Service, Tim in Parts, and others in Service
