Acura Highland Park

Cory was ready the minute I arrivedAlthough I was. First Cory was ready the minute I arrived Although I was. First time customer he found my vehicle record very quickly Excellent service Easy to book on Cory was ready the minute I arrived Although I was. First time customer he found my vehicle record very quickly Excellent service Easy to book on the web site No waiting Very efficient Very competent Didn’t try to “up sell” something I didn’t need Answered my questions clearly Great communication All around excellent experience More

Great place from the buying experience to service. I just picked up my 4th car from Pauly Acura, they are consistently exceeding expectations in all areas that matter. picked up my 4th car from Pauly Acura, they are consistently exceeding expectations in all areas that matter. More

I have always been very impressed with the service received by this Acura Service center. They are helpful, knowledgeable and trustworthy. Unlike some experiences with other dealerships, I have neve received by this Acura Service center. They are helpful, knowledgeable and trustworthy. Unlike some experiences with other dealerships, I have never felt that they were pushing for additional services that were unnecessary. More

Good, courteous, patient and peaceful. The facility was impeccably clean and safe, and the processes were pandemic proof. The waiting area was spacious and clean impeccably clean and safe, and the processes were pandemic proof. The waiting area was spacious and clean More

I make an effort to have my Acura serviced at Pauly whenever I am in the Chicago area. I live in Michigan, but Pauly is worth it! I trust them, and they go the extra mile. whenever I am in the Chicago area. I live in Michigan, but Pauly is worth it! I trust them, and they go the extra mile. More

As always, service was ready and waiting to help me. The work was completed in less time than I expected. The porter not only washed my car, he buffed out some paint transfer on my passenger door from a doo work was completed in less time than I expected. The porter not only washed my car, he buffed out some paint transfer on my passenger door from a door bumping my car. It is a pleasure working with the Pauly people More

I had a wonderful experience getting service done at Pauly Acura. The service team accurately diagnosed the noise coming from my vehicle, and quickly got me back on the road. Pauly Acura. The service team accurately diagnosed the noise coming from my vehicle, and quickly got me back on the road. More

John was great to work with. He really cares for his customers and it shows. Everyone was friendly. I drove 3 hours to make the deal and it was well worth it. I highly recommend John and this dealers customers and it shows. Everyone was friendly. I drove 3 hours to make the deal and it was well worth it. I highly recommend John and this dealership. More

Roger, Courtney, and the other service guys are always friendly, helpful, and explain issues very clearly. They are also patient. They suggest service items that you need to do now, vs items you can lea friendly, helpful, and explain issues very clearly. They are also patient. They suggest service items that you need to do now, vs items you can leave until next time. More

Pauly Acura service department has Eexcellent service, it was easy to schedule an appointment, they provided a loaner, offered after hours drop-off and pick-up, communicated options at every step by text and was easy to schedule an appointment, they provided a loaner, offered after hours drop-off and pick-up, communicated options at every step by text and phone, highly efficient. More