Acura Highland Park

Clarity Direct, clear, patient — what more could I ask. My third new purchase from Pauly over 10 years or so. Evenhanded, professional and responsive, I al Direct, clear, patient — what more could I ask. My third new purchase from Pauly over 10 years or so. Evenhanded, professional and responsive, I already know how well I will be treated by the service department. So, I did not truly give other dealers a shot. This is a fair and professional dealership. Go there.$ More

Great service, done in time Professional service providers... Work done on time Always a good experience Courtney was the young man I worked with He was knowledgeable and c Professional service providers... Work done on time Always a good experience Courtney was the young man I worked with He was knowledgeable and courteous . Free coffee More

EXCELLENT This is an excellent dealership. I bought my last two cars here. They are extremely friendly, and I"ve always found their service to be excellent. I This is an excellent dealership. I bought my last two cars here. They are extremely friendly, and I"ve always found their service to be excellent. I've never had a problem with Pauly. More

Pleasant and painless David, our salesperson & Mike , your GM, couldn't have been nicer and more helpful. Buying a car is never an experience I look forward to, but you ma David, our salesperson & Mike , your GM, couldn't have been nicer and more helpful. Buying a car is never an experience I look forward to, but you made it about as good as it can be. I was pleased about our treatment, & left feeling quite satisfied. Of course, we're also very happy with our new car. More

Friendly quick service Was able to book service same day and was offered loaner (something many dealers do not offer for basic service). Service was was quick and employ Was able to book service same day and was offered loaner (something many dealers do not offer for basic service). Service was was quick and employees friendly. The actual space is very run down and shabby with zero amenities - this is the one downside. More

Great service Service was timely and excellent. All available discounts were applied. The car came back washed. Jim helped with other car issues and gave informa Service was timely and excellent. All available discounts were applied. The car came back washed. Jim helped with other car issues and gave information regarding solving our other problem. More

Best Service Ever! I cannot say enough about the great service I always receive at Pauly Acura. They are always considerate of my needs and provide top-notch work! My se I cannot say enough about the great service I always receive at Pauly Acura. They are always considerate of my needs and provide top-notch work! My service expert Courtney Farris was over and above and totally on top of what was needed. He is a definite asset to your dealership, his knowledge and courtesy are awesome! More

i trust them loyal customer for 15 years. i moved to a different community 6 years ago, but still travel back to highland park because of the excellent service de loyal customer for 15 years. i moved to a different community 6 years ago, but still travel back to highland park because of the excellent service department at pauly acura. More

Great service every time I live in Round Lake and Have been coming to this location for 11+ years and have only received great customer service. Everyone in the service depar I live in Round Lake and Have been coming to this location for 11+ years and have only received great customer service. Everyone in the service department is friendly, knowledgeable and they are never pushy. service is always completed at a timely manner. More

corrected a repair issue Fast, friendly service. No upsells like the mega high fidelity dealerships. I don't need gourmet ice cream. I need my car serviced properly. That's Fast, friendly service. No upsells like the mega high fidelity dealerships. I don't need gourmet ice cream. I need my car serviced properly. That's what I get at Pauly. More