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Acura Highland Park
Highland Park, IL
529 Reviews
Welcome to the all-new Acura Highland Park! We are committed to providing the highest level of customer service as a proud member of the Murgado Automotive Group. Please reach out to our team with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
By Type
Showing 529 reviews
June 05, 2025
HORRIBLE EXPERIENCE! The behavior exhibited by this dealership was absolutely horrendous. Very evasive with numbers - wouldn't show what they were offering for trades, re The behavior exhibited by this dealership was absolutely horrendous. Very evasive with numbers - wouldn't show what they were offering for trades, refused to give numbers on paper and at the end had to ask at least 7 times for the keys to the cars to leave. To top it off, the GM got mad and used the word ghetto xxxx and xxxxxx - the sales person repeated it through the glass. Read all reviews before wasting your time here. This place is disgusting! More
by rrbrock6334
June 03, 2025
Tommy was amazing and very customer oriented! I am a little surprised by the overall service experience given the quality of cars sold. I am a little surprised by the overall service experience given the quality of cars sold. More
by FABES371
Verified CustomerEmployees Worked With
June 02, 2025
I have an aged car. One of the thin piece was broken when in service. They helped find the parts from another dealer in the same day to finish the service. Awesome! One of the thin piece was broken when in service. They helped find the parts from another dealer in the same day to finish the service. Awesome! More
by CFKANG
Employees Worked With
May 31, 2025
Great service , very professional, friendly and communicative. Clearly cares about the customer and providing the highest level of service communicative. Clearly cares about the customer and providing the highest level of service More
by afmikati
Employees Worked With
May 29, 2025
Great Timely, professional, on time and was thorough with my feedback and reporting back. Thank you my feedback and reporting back. Thank you More
by SETH.FRANKENTHAL
May 29, 2025
They are all good. They explain to me about that how long it will take to repair the recall. They take care about on time. . I can move to on my schedule They explain to me about that how long it will take to repair the recall. They take care about on time. . I can move to on my schedule More
by CHONGANDSUK
May 26, 2025
I have never been more surprised by how awful of service that Omar provided my family when trying to get a new car. He was completely dishonest and unprofessional throughout the entire process and kept on t that Omar provided my family when trying to get a new car. He was completely dishonest and unprofessional throughout the entire process and kept on trying to add surcharges that were unnecessary. Wouldn't recommend this place to anyone!!! More
by l
Employees Worked With
May 23, 2025
Antim and Jim are great! So far all my appointments have been pleasant experiences. Only comment would be on cleanliness of my interior. Upon return So far all my appointments have been pleasant experiences. Only comment would be on cleanliness of my interior. Upon return More
by kristy.p
