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Acura Highland Park

Highland Park, IL

4.2
493 Reviews
Welcome to the all-new Acura Highland Park! We are committed to providing the highest level of customer service as a proud member of the Murgado Automotive Group. Please reach out to our team with any questions.
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2699 Skokie Valley Rd

Highland Park, IL

60035

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Showing 493 reviews

March 30, 2025

Tommy was very polite and informative. He took the time to explain details about the services and answer any questions we had. More

by C_quiroga_M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomy Lazzar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Acura Highland Park responded

Glad to hear Tomy provided a great experience! We appreciate your feedback and are always here to help with any questions you have in the future.

March 30, 2025

Excellent friendly service. They went out of their way to pick up the car and deliver it back to my residence. More

by grotheiser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Acura Highland Park responded

Thank you for your kind words! We're glad we could make the process convenient for you. Let us know if we can assist you again.

March 27, 2025

Lots of scheduling confusion, disjointed internal communication,and understaffing turned a 1 day repair into 4 days. All because they failed to fix it right the first time. Service Rep did his bes More

by ANDERSONWR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tomy Lazzar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Acura Highland Park responded

We’re sorry to hear about your experience and understand how frustrating the delays must have been. While we’re glad your service rep did their best, we regret that the process fell short. Your feedback is valuable and we’ll use it to improve our communication and efficiency. If there’s anything we can do to make things right, please let us know.

March 24, 2025

Very helpful, always making sure the customer is happy and satisfied. Always kept the appointments. More

by ferrara01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Perry Kahkesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Acura Highland Park responded

We really appreciate your positive feedback! It's great to know that you had a fantastic experience with us. See you next time!

March 24, 2025

Am able to get appointments and service done quickly. Always pleasant business like area surroundings. More

by LSIMPSON48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomy Lazzar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Acura Highland Park responded

Thanks for the great review! We're thrilled to hear you had a five-star experience. We look forward to serving you again soon!

March 23, 2025

Dominic was very helpful the entire time. Answered all my questions and made sure my family was comfortable while we completed the paperwork. More

by ASIPPEL87
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cristian Baintan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic Godla
Mar 26, 2025 -

Acura Highland Park responded

Glad to hear Dominic provided such a helpful and comfortable experience for you and your family! Thanks for sharing!

March 19, 2025

I’ve been trying to trade in my car for a while and finally found a place that felt right. Omar A and Dustin were really friendly and made the process quick and easy. I’ll be sending fiends and family More

by Mark B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrin Kick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emilio Garfias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Abbas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Florin, Dustin Azor
Mar 26, 2025 -

Acura Highland Park responded

Glad to hear Omar and Dustin made the process smooth for you! Thanks for recommending us—we appreciate it!

March 15, 2025

Pauly Acura in Highland Park has been great to us, I only wish I was offered a loaner car while my brakes were being worked on. I sat in the dealership from 10:00 am until 4:15 pm. While it was my choice i More

by 3mwkiepura
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomy Lazzar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Acura Highland Park responded

Glad to hear you’ve had a great experience overall! We understand how valuable your time is and appreciate your feedback about the loaner. We'll pass it along to the team.

March 14, 2025

I had a great experience buying a car from Perry, He was adamant about getting me the best deal possible. Perry is very personal, and knew exactly what I needed in a new car! Thank you Perry and the Team More

by Nicole
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Perry Kahkesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yedidah Israel
Mar 18, 2025 -

Acura Highland Park responded

Congrats on your new Integra! We're glad Perry and the team made your experience a great one. Enjoy the ride!

March 12, 2025

It took three weeks to diagnose a sensor problem this is the third time my car has been to the shop for the same sensor problem More

by 1350commissary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Clay
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Acura Highland Park responded

Thank you for your feedback. We understand how frustrating this experience must have been. Your concerns are important to us, and we will review this situation to improve our service efficiency. Please reach out if we can assist further. Email our GM: christopher.florin@acurahighlandpark.com.

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