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Acura Highland Park
Highland Park, IL
611 Reviews
Welcome to the all-new Acura Highland Park! We are committed to providing the highest level of customer service as a proud member of the Murgado Automotive Group. Please reach out to our team with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
By Type
Showing 611 reviews
September 24, 2025
I sold a car to Karrar and his team. I had received calls from multiple dealers expressing interest but based on the persistence of his internet team, I decided to go to this dealer. Kar I had received calls from multiple dealers expressing interest but based on the persistence of his internet team, I decided to go to this dealer. Karrar was a straight shooter and honored the discussions that I had with his internet team. Throughout the whole process, his team was professional and courteous. More
by kevinjcole
Employees Worked With
Karrar Musa
September 19, 2025
Worst service department and dealership, dirty, not honest, lazy and very unprofessional. The car was broken even more then it got fixed. Had to comeback multiple times to and always hear the same an honest, lazy and very unprofessional. The car was broken even more then it got fixed. Had to comeback multiple times to and always hear the same answer, problem cannot be identified or verified. More
by WNGRR
Verified CustomerSeptember 18, 2025
Nate was very helpful throughout the car buying process, any concerns we had he made sure to clear up for us. Very straightforward, really recommend! any concerns we had he made sure to clear up for us. Very straightforward, really recommend! More
by Lisbetmartinez4
Employees Worked With
Nate
September 17, 2025
This past Memorial Day weekend an employee named Nathan Vazquez helped my son purchase his first brand new car at Acura HP very knowledgeable and looking for every opportunity to make it happen, this young Vazquez helped my son purchase his first brand new car at Acura HP very knowledgeable and looking for every opportunity to make it happen, this young man is the definition of a go getter. I definitely recommend him for any services that you may need. More
by Jorge
Employees Worked With
Nathan Vazquez
September 17, 2025
I recently purchased a car and worked with Nathan V. He made the process stress-free with no pressure and was very easy to work with. If I need another vehicle in the future, I’ll definitely be returnin He made the process stress-free with no pressure and was very easy to work with. If I need another vehicle in the future, I’ll definitely be returning to Nate at Acura More
by Georgevazquez1999
Employees Worked With
Nathan Vazquez
September 09, 2025
Bait and switch tactics. They advertised a used car online for a certain price but jacked it up when we got there. After we drove the car and inspected it we found front end They advertised a used car online for a certain price but jacked it up when we got there. After we drove the car and inspected it we found front end damage and a quarter panel that was ripped (prob from the front end impact). When we got to reviewing the price we wanted a lower price because of damage on the car that wasn’t detailed in their listing. They actually came back at us with a higher price because they added a “ceramic coat” and car tracking system so they wanted $2k more than they priced it on line. Who does that? Advertise it lower than what you’re willing to sell it for? My son was with us that day and learned about bad sales practices and walking away from people/business like this even if you like the car. Be careful of Acura Highland Park. More
by MacCamero
Employees Worked With
