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Acura Highland Park - Service Center

Highland Park, IL

4.2
384 Reviews

385 Reviews of Acura Highland Park - Service Center

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May 31, 2025

Great service , very professional, friendly and communicative. Clearly cares about the customer and providing the highest level of service More

by afmikati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomy Lazzar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

Great Timely, professional, on time and was thorough with my feedback and reporting back. Thank you More

by SETH.FRANKENTHAL
Recommend Dealer
Yes
Employees Worked With
Tomy Lazzar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tomy Lazzar
May 30, 2025 -

Acura Highland Park responded

Thanks, Seth! We appreciate the kind words and are glad everything was timely and professional.

May 29, 2025

They are all good. They explain to me about that how long it will take to repair the recall. They take care about on time. . I can move to on my schedule More

by CHONGANDSUK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service advisor:1112 ANTIM PATEL
May 30, 2025 -

Acura Highland Park responded

Thanks for the feedback! We're glad the team kept you informed and on schedule while handling the recall.

May 27, 2025

Excellent service, outstanding personnel, bottom line …. They get the job done! Highland Park Acura is Highly recommended More

by LTJOEEBRO74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Acura Highland Park responded

Thank you! We appreciate the recommendation and are glad the team delivered excellent service.

May 23, 2025

Antim and Jim are great! So far all my appointments have been pleasant experiences. Only comment would be on cleanliness of my interior. Upon return More

by kristy.p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antim Patel
May 27, 2025 -

Acura Highland Park responded

Thanks for the great review! We're thrilled to hear you had a five-star experience. We look forward to serving you again soon!

May 21, 2025

Good service and timely calls. All was great. Jim did a great job explaining what needed to be done. More

by MICHAELEBECKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Acura Highland Park responded

Thank you! We're glad everything went smoothly and that Jim kept you well-informed throughout the process. We appreciate your kind words and look forward to helping you again!

May 15, 2025

I have been coming to this dealer for service for over 20 years. They do a great job. More

by Colin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Acura Highland Park responded

Thanks for the loyalty, Colin! We're honored you've trusted us with your service for over 20 years. Here's to many more years of great care!

May 15, 2025

Dealerships are all as ys expensive, but Tommy is a kind and honest.man. He treats you like family and the rest of the staff is likewise. They may a bunch of people when you walk in, but once you get settle More

by TBONE3302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrin Kick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Baintan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Kokkalis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tomy Lazzar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Bryk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Acura Highland Park responded

Thanks for the heartfelt review! We're glad Tommy and the team made you feel like family—that’s what we’re all about. We know dealerships can feel pricey, but we’re committed to earning your trust with honest, caring service. We hope to serve you again soon!

May 14, 2025

I drive over an hour and go past other dealerships in order to service my car here. More

by BLOVEJOYSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t see my salesman.
May 16, 2025 -

Acura Highland Park responded

Thanks for your dedication! We're truly honored that you drive over an hour to service your car with us, passing other dealerships. Your trust means the world, and we’ll keep working hard to make every visit worth the trip!

May 13, 2025

I'm happy with the car service provided to me. The technician provided me enough detail on what is been done on the car service. More

by chatterjeeankur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomy Lazzar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Acura Highland Park responded

Thanks for the feedback! We're glad you're happy with the car service and that our technician kept you well-informed with all the details. We appreciate your trust and are here for your next service!

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