Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Acura Highland Park - Service Center
Highland Park, IL
400 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
400 Reviews of Acura Highland Park - Service Center
Sort by
July 15, 2025
Multiple times the service center did not return phone calls. They also reported different information to one spouse vs another spouse. I understand that they are busy but this has never happened in my p calls. They also reported different information to one spouse vs another spouse. I understand that they are busy but this has never happened in my past experiences there. More
by MKoulentes
Verified CustomerEmployees Worked With
Unsure of name
July 14, 2025
Professional and friendly service department with relatively good prices. No pressure on the client just suggestions. relatively good prices. No pressure on the client just suggestions. More
by Catalibpaulconst
July 14, 2025
The person that was taking care of me Tommy was excellent, but the wait time for the maintenance was not ideal excellent, but the wait time for the maintenance was not ideal More
by Juanrgarcia893
July 09, 2025
Did what they promised in a timely manner price was good for a dealer. Car was washed and ready as promised for a dealer. Car was washed and ready as promised More
by RZWANG111
July 09, 2025
Customer service was great. I've had nothing but issues with this car, first recalls now a bad connector which will cost$1,700 to repair. I've had nothing but issues with this car, first recalls now a bad connector which will cost$1,700 to repair. More
by DJKMLK
Employees Worked With
Don't remember but he was great. This is my 7th MDX & will never buy one again. Nothing but recalls & issues on the car!!!
July 07, 2025
You guys had my car for a week and never were in touch with my repeated calls nor ever communicated any direction on services required. Was a huge waste of my time. with my repeated calls nor ever communicated any direction on services required. Was a huge waste of my time. More
by GREGYOURA1
June 29, 2025
Staff was helpful and business like. I was offered a ride home twice but, because I didn’t know of this service, I had already arranged for a ride home. The work on my car took longer th I was offered a ride home twice but, because I didn’t know of this service, I had already arranged for a ride home. The work on my car took longer than I had expected so I picked the car up the following morning. More
by amtmcgee0589
Employees Worked With
June 28, 2025
Tommy is an excellent service CSR! He was polite, engaging, happy, helpful, informative, transparent. Our experience and expectations were exceeded. He was polite, engaging, happy, helpful, informative, transparent. Our experience and expectations were exceeded. More
by Russ.miron
June 19, 2025
Always a pleasure. They are respectful, attentive, accommodating and appreciative. This is the. 2nd Accura we have purchased from this dealership. They are respectful, attentive, accommodating and appreciative. This is the. 2nd Accura we have purchased from this dealership. More
by cathy27
