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Acura Highland Park - Service Center

Highland Park, IL

4.2
390 Reviews
Call Service Center (847) 565-1703

390 Reviews of Acura Highland Park - Service Center

Sort by
May 21, 2025

Good service and timely calls. All was great. Jim did a great job explaining what needed to be done. More

by MICHAELEBECKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2025 -

Acura Highland Park responded

Thank you! We're glad everything went smoothly and that Jim kept you well-informed throughout the process. We appreciate your kind words and look forward to helping you again!

May 15, 2025

Dealerships are all as ys expensive, but Tommy is a kind and honest.man. He treats you like family and the rest of the staff is likewise. They may a bunch of people when you walk in, but once you get settle More

by TBONE3302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrin Kick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Baintan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Kokkalis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tomy Lazzar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Bryk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2025 -

Acura Highland Park responded

Thanks for the heartfelt review! We're glad Tommy and the team made you feel like family—that’s what we’re all about. We know dealerships can feel pricey, but we’re committed to earning your trust with honest, caring service. We hope to serve you again soon!

May 15, 2025

I have been coming to this dealer for service for over 20 years. They do a great job. More

by Colin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2025 -

Acura Highland Park responded

Thanks for the loyalty, Colin! We're honored you've trusted us with your service for over 20 years. Here's to many more years of great care!

May 14, 2025

I drive over an hour and go past other dealerships in order to service my car here. More

by BLOVEJOYSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t see my salesman.
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May 16, 2025 -

Acura Highland Park responded

Thanks for your dedication! We're truly honored that you drive over an hour to service your car with us, passing other dealerships. Your trust means the world, and we’ll keep working hard to make every visit worth the trip!

May 13, 2025

I'm happy with the car service provided to me. The technician provided me enough detail on what is been done on the car service. More

by chatterjeeankur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomy Lazzar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2025 -

Acura Highland Park responded

Thanks for the feedback! We're glad you're happy with the car service and that our technician kept you well-informed with all the details. We appreciate your trust and are here for your next service!

May 13, 2025

Excellent mechanical work done on my car, customer experience with Tommy seemed rushed which makes him seem rude. More

by ZLYSBETH
Recommend Dealer
Yes
Employees Worked With
Tomy Lazzar
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tomy Lazzar
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May 16, 2025 -

Acura Highland Park responded

Thanks for the feedback! We're glad the mechanical work on your car was excellent. Sorry to hear the experience with Tommy felt rushed. Your input helps us improve, and we hope to make your next visit top-notch!

May 10, 2025

I don’t write reviews so this will be meaningless. Service specialist was good ok More

by MSTURTEWAGEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomy Lazzar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2025 -

Acura Highland Park responded

Thank you for the five-star review! We're glad we could provide you with a great experience!

May 08, 2025

Service rep was thorough in his explanation and helpful. Very polite and professional. Would follow up with findings. More

by priveracsc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2025 -

Acura Highland Park responded

Thank you for your feedback. We're glad your service rep was clear, helpful, and professional throughout your visit. We appreciate your trust and look forward to assisting you again.

May 07, 2025

Great experience. Harry the service manager goes out his way to make customers happy Very professional and courteous More

by Leonardo Sfondouris
Recommend Dealer
Yes
Employees Worked With
Harry Kokkalis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harry Kokkalis
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May 09, 2025 -

Acura Highland Park responded

Thank you, Leonardo. We're glad you had a great experience and that Harry made a positive impression. We'll be sure to share your kind words with him.

April 30, 2025

Antim is the best. Takes great care of me and my TLX! Great communication, always answers all my questions More

by kristy.p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antim
Report | Print
May 07, 2025 -

Acura Highland Park responded

Thank you for the kind words! We're thrilled to hear Antim takes such great care of you and your TLX. We appreciate your loyalty and look forward to continuing to serve you!

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