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Acura Highland Park - Service Center

Highland Park, IL

4.2
379 Reviews

379 Reviews of Acura Highland Park - Service Center

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October 17, 2020

We always receive excellent service and advice at Pauly Acura. Top notch work and they make the process easy. Wonderful to have such a trustworthy and reliable place for our Acura's service! More

by tc233
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Farris
October 17, 2020

Pauly Acura’s service department is always reliable and competent. I appreciate their “on time” appointments and servicing. One of the reasons I’m so Rand loyal. More

by KZMcD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger
October 10, 2020

I have always received courteous and fair service at Pauly Acura. Because I live 25 miles away from the dealership they always have a clean new loaner for me to drive while my car is being serviced. In More

by bruno.graziano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Clay
October 08, 2020

Great dealership! They always take care of our vehicles and are super friendly. We will continue to bring our cars here for service in the future. More

by swdshef
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger and Simon
September 28, 2020

Pauly's service department is exceptional. They processed me in and handled my service request very quickly. They went above and beyond in making sure everything was completely handled and ready i More

by LarryLevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager and assistant service manager
September 25, 2020

Very positive experience. This is our dealership of choice, it’s also where we bought our car. We will continue to use this dealership for future. More

by RSG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger and Courtney
September 18, 2020

Great speedy and professional service! A very satisfied customer! Very very satisfied with his explanation and timetable of the repair as well as quality of work done. Thanks! More

by DAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger
September 11, 2020

Great service, always to the point, very reliable, will come back & recommend to others for sure, have been taking the car in since the day I bought it More

by GMan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
September 02, 2020

I have always been extremely pleased with the service team at Pauly. They are pleasant to deal with and very good about explaining the servicing process. More

by mcduffy50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim, Kevin and Roger
August 30, 2020

I can always count on the service department at Pauly. They get it right the first time and always charge a fair price. No surprises, no hidden fees. There are other Acura dealers closer to my home but More

by Brian G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Clay
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