Acura Highland Park - Service Center

I can always count on the service department at Pauly. They get it right the first time and always charge a fair price. No surprises, no hidden fees. There are other Acura dealers closer to my home but They get it right the first time and always charge a fair price. No surprises, no hidden fees. There are other Acura dealers closer to my home but I will continue to drive the extra miles for a service department that I can trust. More

The service department especially Roger are above and beyond. I always feel very well taken care of. They always know who I am. And I am always very satisfied beyond. I always feel very well taken care of. They always know who I am. And I am always very satisfied More

Consistently great service I continue to buy Acuras because the service dept. at Pauly Acura is the best. Roger Blanton in service Courtney in service and Darren Kick in parts I continue to buy Acuras because the service dept. at Pauly Acura is the best. Roger Blanton in service Courtney in service and Darren Kick in parts take great care of my Acura. More

Brought it in for a routine check and they had to order a part and keep it for the weekend. Staff was great though explaining what needed to be done. While there I did notice some sales men come into servic part and keep it for the weekend. Staff was great though explaining what needed to be done. While there I did notice some sales men come into service area without masks. Made me nervous. More

good job always friendly, always good job, i can trust them every time i vist them and honest people every department. i buy car at pauly acura forever. always friendly, always good job, i can trust them every time i vist them and honest people every department. i buy car at pauly acura forever. More

on time and completed as promised the tech new my name when I arrived. He otld me the time to anticipate and was accurate. However, when he came in waiting area to let me know the vehi the tech new my name when I arrived. He otld me the time to anticipate and was accurate. However, when he came in waiting area to let me know the vehicle was finished, he didnt use my name More

A satisfied customer since the 90's. Reliable, honest. They don't try to "sell" your unnecessary services. They provide rational explanations with your safety and costs to you in mind. Th Reliable, honest. They don't try to "sell" your unnecessary services. They provide rational explanations with your safety and costs to you in mind. They really want you to return because the service is GOOD. More

Best service department around!! Fast and reliable. Kourtney was so easy to work with and the service department is clean, fast and courteous. I won’t go anywhere else. Kourtney was so easy to work with and the service department is clean, fast and courteous. I won’t go anywhere else. More

Needed oil change and inspection My visit at Acura Pauly was great. I got an appointment the time and date I wanted, even if it was a short notice. They changed the oil and checked th My visit at Acura Pauly was great. I got an appointment the time and date I wanted, even if it was a short notice. They changed the oil and checked the car for other issues. I could not be more satisfied with the service. More

It took longer than I was quoted by the salesman, but the service department tried to get me in and out as quickly as possible. Great attention to safety protocols. service department tried to get me in and out as quickly as possible. Great attention to safety protocols. More