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Acura Highland Park - Service Center

Highland Park, IL

4.2
381 Reviews

381 Reviews of Acura Highland Park - Service Center

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December 01, 2019

My "Go to" guys for almost 17 years. This is my 3rd MDX, and I have used the service team at Pauly almost exclusively. I have found them to be honest and thorough without exception. More

by mombowe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service staff, Roger, Ken, et al.
November 27, 2019

We were very satisfied with our service at Paul’s Acura. Communication was great what was needed, what was not needed, timing, and cost. Highly recommend them More

by sjm
Recommend Dealer
Yes
Employees Worked With
Roger
November 26, 2019

excellent Excellent service, I have been a customer for more than 6 years and always get great service. They always know what I needed to be done, More

by acc12553
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger
November 19, 2019

I always get great service at Pauley Acura. They go above and beyond, even when it's just a free checkup. This time they gave me a new battery because they found mine was low. This is the kind of se More

by sandym
Recommend Dealer
Yes
Employees Worked With
Ken, Jim
November 18, 2019

Winter tires + I've been a Pauly Acura client for years. I have always been treated great and the service department always solves whatever issue I may have. Great More

by carynb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger
November 18, 2019

Excellent service. I always am able to make an appointment when it's convenient for me. All of my questions and concerns were addressed. I bought my second Acura because of the outstanding ser More

by JoAnn Percel
Recommend Dealer
Yes
Employees Worked With
Courtney, Roger
November 13, 2019

Roger, Jim, and Courtney, are absolutely THE BEST . I would not think of going elsewhere. They are considerate, knowledgeable, helpful, and treat the customer like they really care about the business. More

by hscbec
Recommend Dealer
Yes
Employees Worked With
Roger,Jim,Courtney
November 02, 2019

Oil Change Returned from a 6 year hiatus to Florida. Pauly still has fantastic service. It was quick and easy and they offered me a loaner car. More

by CTL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
October 29, 2019

Service Dept Goes All Out A terrific service experience with professional staff both courteous and prompt. Great communication and easy to schedule appointments. Really apprec More

by Acura fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim, Courtney
October 28, 2019

Great Prompt service I've been buying cars from Pauly Acrua for over 10 years and will continue. Their customer service is outstanding in the service and repair departmen More

by JSC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger
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