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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,434 Reviews

5,434 Reviews of Acura Of Pembroke Pines - Service Center

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April 08, 2021

Professional and informative. Provided a loaner while my car was been tended to. Was notified when my car was ready and clean. Keep it up. More

by ELIZABETHNKAMAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure about their names, but good job to to the young men that helped with the loaner. And also young lady at the cashier., Neville Braganza
Apr 08, 2021 -

Acura Of Pembroke Pines responded

Thank you for the great review! We're so happy our team came through and gave you the service your vehicle needed! We appreciate your confidence in us and look forward to seeing you at your next service visit! - Acura of Pembroke Pines

April 08, 2021

The service was great. My service advisor was very friendly, communicative and helpful. He helped solve an issue I was having with my car. The service was also quick. More

by BRITOMARLENE5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Acura Of Pembroke Pines responded

It was our pleasure to take care of everything for you! Thanks for choosing Acura of Pembroke Pines for your service needs. We hope to work with you again in the future!

April 08, 2021

Car issues on my morning commute, contacted service department, explained my options with Acura Care, waiting for me when I got there, problem fixed in a couple of hours under warranty, on my way in my More

by shoaf456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres Perez
Apr 08, 2021 -

Acura Of Pembroke Pines responded

We are so happy that we could be there for you during a time of car issues! Thank you so much for 5 stars and come back to Acura of Pembroke Pines anytime.

April 08, 2021

Great service. Jean was professional, knowledgeable, sensitive and has a great personality. He is the best. I will definitely recommend Acura of Pembroke Pines to my family and friends. More

by HUDSONMHDSN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Acura Of Pembroke Pines responded

We are so happy to hear that Jean and the rest of the Acura of Pembroke Pines team did such a great job! We're glad to have earned your recommendation. Thanks for coming by!

April 08, 2021

Went in for an oil change and they noticed a major oil leak. So grateful it was found while I was there. Andres got me a loaner car and my car was fixed and ready faster than I expected. Thanks for the qu More

by AJCREATIONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Perez
Apr 09, 2021 -

Acura Of Pembroke Pines responded

We are so happy to hear our team caught the oil leak before it became a costly repair! Thank you for trusting our team with your vehicle and for leaving us this great five-star review! We look forward to caring for your vehicle again soon! - Acura of Pembroke Pines

April 07, 2021

Marco was great. He explained why certain things needed to be worked on that day. He kept me informed as to how long he expected the work to take and the time ended up being five minutes longer than his pr More

by PETER106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Acura Of Pembroke Pines responded

We appreciate the great feedback about Marco and our team! Thanks for your business, from all of us here at Acura of Pembroke Pines and we'll see you next time!

April 07, 2021

Excellent service attitude!Good recommendations and Excellent service attitude! Good recommendations and knowledge of cars technicalities. Fast services and very good price performance! All personal More

by ALFREDO.CAPOTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Acura Of Pembroke Pines responded

Hello! We are so grateful that you took the time to leave us your kind review. We are so happy that Acura of Pembroke Pines could provide you with excellent service. Take care!

April 06, 2021

Excellent! Always assisted by Andres, very good and fast service! I received a call to re-confirm my appointment and everything was as promised. Fully recommended More

by RAGUILARF216
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andres Perez
Apr 06, 2021 -

Acura Of Pembroke Pines responded

We are so happy that Acura of Pembroke Pines has earned your recommendation! Thank you for taking the time to leave us this awesome review.

April 06, 2021

Jordan was very professional and helpful. He listened and advised me on things I could do to get more from my TLX technology. Thank you, Jordan More

by SUSANHEYDER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
Apr 06, 2021 -

Acura Of Pembroke Pines responded

We are so pleased to hear Jordan provided five-star service to you! Thanks for being a valued member of the Acura of Pembroke Pines family!

April 06, 2021

I needed to have body work, as well as service on my vehicle. Marco Pinto was the service representative that assisted me. The process was stress free . He was extremely helpful and courteous. More

by Tami H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Acura Of Pembroke Pines responded

Hello, Tami! Thank you for taking the time to tell us about your service experience at Acura of Pembroke Pines! We are so happy to hear that Marco did a great job. Thanks for stopping by!

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