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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,455 Reviews

5,455 Reviews of Acura Of Pembroke Pines - Service Center

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March 12, 2021

Very professional, trusted and nice people on Acura of Pembroke Pines, always happy with the service provided, recommend anybody to visit them, friendly dealer and great service! More

by alancasi
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Acura Of Pembroke Pines responded

Thanks for your confidence and trust in the Acura of Pembroke Pines team! We are lucky to have customers like you!

March 12, 2021

I was there for 3 hours, only my oil was changed and tires rotated. There was no timeliness and I had to remind of tire rotation as previous service date it was not completed. More

by GARCIAA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Neville Braganza
Mar 26, 2021 -

Acura Of Pembroke Pines responded

Thank you for taking the time to share this feedback. We will be addressing your concerns with our service team and hope to provide you with a 5-star experience next time.

March 12, 2021

I had a great visit that was offered complimentary! Neville Braganza took great care of me, and I was in and out in 90 minutes. More

by Collegepete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Mar 12, 2021 -

Acura Of Pembroke Pines responded

Thank you for the positive feedback about your recent visit to Acura of Pembroke Pines! It's always our pleasure to take care of you!

March 12, 2021

it was good it was good it was good it was good it was good it was good it was good it was good it was good it was good it was good it was good it was good it was good it was good. More

by LEONARDO.E.GREEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Acura Of Pembroke Pines responded

Thank you for the review! We're glad to hear it was good!

March 12, 2021

The service was great. My Service Advisor, Neville Braganza, was very professional...He explained everything that needed to be taken care of. Explained what the readings on the return documents meant More

by WLJOLLY64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Mar 12, 2021 -

Acura Of Pembroke Pines responded

Thanks for sharing your positive experience with Neville! We're glad to hear he took the time to explain and go over everything with you! We hope to work with you again in the future. Take care!

March 11, 2021

Always a pleasant experience. Mimimum wait for service. I have been driving Acura's for many many years and I have to say the Pines dealrship is the most efficient of them all. More

by IMA3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Acura Of Pembroke Pines responded

Your business is much appreciated by all of us here at Acura of Pembroke Pines and we hope to be of service to you again in the future. Take care!

March 11, 2021

Mike Chan, Andres Perez and Andre were all awesome from setting me up with great service to providing me with a beautiful loaner car. Communication was great by all parties involved. More

by jjrs18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres Perez
Mar 12, 2021 -

Acura Of Pembroke Pines responded

Thanks for this great review! We're so happy your service visit was such a positive one! We'll let Mich, Andres, and Andre know they've earned five stars for their excellent work! See you next time! - Acura of Pembroke Pines

Mar 12, 2021 -

jjrs18 responded

Keep up the great work!!!! Jack

March 11, 2021

Marco was super, great fast service, Service was very professional and timely. I made appointment in advance, my car was taken on time and returned with in agreed time More

by ABRUK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Acura Of Pembroke Pines responded

We appreciate the great feedback about Marco and our team! Thanks for your business, from all of us here at Acura of Pembroke Pines and we'll see you next time!

March 11, 2021

The service department didn’t top fluids as the service representative recommended they would. There was no coolant or windshield wiper fluid in the tank and the Acura report gave a false reading and said More

by Emery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marco Pinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Acura Of Pembroke Pines responded

Thank you for bringing this to our attention, Emery. Please contact our Service Department at (877) 468-9930 so that we can address these concerns in greater detail.

March 10, 2021

Jean Louis was great. I did not have an appointment but I received fast and excellent service! I've been using Acura of Pembroke Pines for years and always get proffessional service. More

by micko57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Acura Of Pembroke Pines responded

Thanks for visiting us at Acura of Pembroke Pines! We're glad you got the chance to work with Jean, he does such a great job! We hope to see you again soon!

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